Consumer Insights Marketing Intern
FabFitFun is looking for an analytical Consumer Insights Marketing Intern for Summer 2017. This will be a paid internship for an MBA candidate who can commit to 10 weeks working at our FabFitFun HQ in West Hollywood.
As your cover letter, please include a page or a slide with:
A SWOT (strengths, weaknesses, opportunities, threats) of the subscription box industry
-OR-
Pick a company that’s doing the subscription box business well (can’t be FabFitFun) and explain why.
What You'll Do:
- Leverage current data and social media community forums to build a comprehensive customer profile or segmentation
- Conducting data analysis to deliver valuable insights which can be transformed into actionable strategies
- Work cross-functionally with product, merchandising, customer service, and marketing on relevant consumer insight projects focused on key business questions
- Conduct qualitative and quantitative research with core consumers to inform and impact departments across the company
- Assist with developing online surveys, tracking CSAT/NPS scores, analyzing customer trends
- Support the team on projects supporting consumer insights initiatives
What You'll Bring:
- Self-starter mindset, able to work under minimal direction
- Currently pursuing an MBA
- Locally in the Greater Los Angeles area or willing to relocate for the opportunity
- Strong communication and presentation skills
- Able to analyze quantitative and qualitative data and draw insights which translate into business and product strategy
- Confident working cross-functionally with various teams across the organization
- Capable of excelling in a fast-paced startup environment
Bonus Points:
- Background in the fashion/beauty/retail industry
- Experience in subscription box company
- Previous history working in a startup environment
- Knowledge of various market and consumer research techniques
What You'll Get:
- Catered lunch 2x/week
- Kitchen stocked with great snacks and drinks
- Dog-friendly office
- Free FabFitFun box
- Paid parking
- Fun and friendly culture that promotes work-life balance