The Business Analyst provides strategic business analysis services to SADA’s clients. The focus of this position is to work closely with our clients’ business stakeholders to gain in-depth understanding of their business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the documenting capabilities needed to address business challenges.

The Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members and providers at the market level.

Responsibilities:

• Demonstrate up-to-date expertise in Information Systems, and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices
• Support and align efforts to meet customer and business needs
• Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)
• Lead or participate in multiple projects by completing and updating project documentation; following proper escalation paths; and managing customer relationships
• Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities
• Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
• Identify improvement opportunities (proactive and reactive)
• Elicit and clearly document business and systems requirements
• Assess business process and system inefficiencies
• Identify ways to increase adoption and customer satisfaction
• Demonstrated fluency in business processes and process differentiation
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
• Understand and negotiate needs and expectations of multiple stakeholders
• Assist with and test implementation for all payer and vendor relationships to ensure data transfer collection, quality and reporting relationships are working appropriately down to the market level to ensure market team member and provider experience is appropriate
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.
• Meet with project team regularly to review project deliverables and deadlines
• Develop and execute test plans

Requirements:

• Must have experience working on large scale projects
• Some understanding and experience using Office 365 products (Exchange Online, Skype for Business, OneNote, SharePoint Online, etc.)
• Strong experience creating use cases, requirements documents, functional requirements, test plans
• Travel will be required 25%-50% of the time, maybe more in some cases, depending on some project

Senior Business Analyst top skills & proficiencies:

• Communication
• Functional Understanding of Office 365
• Problem Solving
• Leadership
• Teamwork
• Client Management
• Business Operations

About SADA Systems, Inc

SADA Systems, Inc. is a privately-held global leader in providing business and technology consulting services that transform organizations through cloud-based solutions. As a Facebook Workplace Service Partner, a Google Cloud Premier Partner and a Microsoft National Solutions Provider, SADA Systems has gained global accolades as an exceptional service provider with proven expertise in enterprise consulting, cloud platform migration, custom application development, managed services, user adoption and change management.

If you love technology and you're looking for a stimulating and innovative environment with a fun corporate culture, then SADA is the place for you! Our dedication to our clients, partners, employees and the community has resulted in some great accolades, including:

• Inc. Magazine 5000 – America’s Fastest Growing Companies 8 years straight
• Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2016
• CRN Magazine Fast Growth 150 – Fastest Growing IT Services Companies 5 years straight