As an Account Manager, you will be the liaison between our clients and the internal 12Twenty team. You will manage and oversee all aspects of your accounts, while keeping a constant flow of communication between the clients and the team. Our ideal candidate must be comfortable with (and excited about) working in a close-knit startup environment. You must understand the importance of building and cultivating client relationships. You should be detail oriented, Type A, analytical and proactive, so that you quickly understand what clients are looking for and how best to meet their needs. You must possess a keen understanding on how to think on your feet in fast paced situations, and have flexibility in creating and altering strategy in the ever-changing world of startups. You will be working for a fast-growing, fast-moving company, and we will expect you to keep up. If you are talented and driven, we want to talk to you.

Qualifications:

Bachelor’s degree

1-2 years experience in account management, customer care, and/or sales is required.

Experience in Project Management is a plus

Exceptional writing and communication skills

Impeccable organizational and time-management skills

Excellent problem-solving abilities

Passionate about providing exceptional customer experiences

Possess a sense of urgency, and a desire to see projects through to fruition and to consistently deliver

Ability to make decisions in real-time with maturity, poise, and “grace under pressure”

Ability to work closely with a variety of internal team members, as well as interact with clients and other external colleagues

Technically savvy is a plus