Science 37 is accelerating the research and development of breakthrough biomedical treatments by bringing clinical trials to patients' homes. Backed by venture investors such as Glynn Capital, Google Ventures, Redmile Group, dRx Capital and Lux Capital. The Vice President of Patient Affairs has deep expertise in understanding patient dynamics and regulation to drive efficiency and innovation in the operational execution of clinical trials recruitment and retention program. This position is responsible for the development and implementation of innovative clinical trial engagement strategies aimed to recruit and retain patients and develops programs, tactical plans, and coordinates the execution of print and digital tactics aimed at patients, referring healthcare providers and other audiences. The Vice President of Patient Affairs will identify and collaborate with stakeholders to determine the recruitment strategy for the launch of each clinical trial and will ensure a strategy that is in alignment with identified priorities. In addition, this position will know and stay abreast of developing trends in the industry, enabling continuous improvement and the ability to offer cutting edge solutions. 

DUTIES AND RESPONSIBILITIES

• Responsible for a comprehensive marketing and communications plan for the recruitment, engagement, and retention of research patients into clinical trial studies
• Responsible for implementing Clinical Trials engagement strategy roadmap
• Responsible for the effective planning, development, execution, and evaluation of patient engagement plans
• Develops programs, tactical plans, and coordinates the execution of print and digital tactics aimed at patients, referring healthcare providers and other audiences
• Effectively investigates leads for patient recruitment and engagement opportunities
• Responsible for delivering on time, on budget and on scope, book of work to drive business performance and achieve performance targets
• Responsible for research participation acquisition campaigns
• Oversees all content used to assist in the recruitment of research patients
• Provides a launch strategy to include: overall content strategy input, platform recommendations, budget/bid recommendations, image and content recommendations
• Responsible for revising/refining campaign plans over the course of the campaign based on performance
• Mentors various team members to ensure the success of campaigns and patient recruitment
• Develops strategic partnerships that facilitate the execution of efficient, time/cost-effective clinical trials from a patient engagement perspective
• Identifies patient engagement opportunities and assists in the writing clinical trial proposals
• Works with partners, consultants, and vendors, ensuring high levels of performance, excellent communication and delivery
• Existing strong relationships with advocacy groups
• Successfully establishes trust relationships with influential organizations; ensures that work is always in the best interest of the company and its partners
• Effectively communicates with and recruits new patients into clinical trials, interacting well with community members and patients from diverse social, cultural, and economic backgrounds
• Conducts research on leading industry trends that may support or impede the success of the business
• Assesses and evaluates opportunities and partnerships with companies, organizations and individuals, as appropriate and necessary
• Identifies paths to address problems, needs, wants, as well as partners
• Listens and interprets the voice of customers which translates into successful clinical trial campaigns and communicates that to the members of the patient engagement and recruitment team
• Responsible for selecting and directing agencies and vendors
• Oversees, mentors and builds patient engagement and recruitment team
• Effectively communicates the patient engagement and recruitment strategy to executive management, senior leadership, team members, and external stakeholders
• Conducts performance reviews, calibration sessions and feedback discussions. Performs competency assessments across his/her team, and implements and monitors development plans with direct reports.

QUALIFICATIONS & SKILLS

• Bachelor’s Degree
• Clinical research experience
• Deep expertise in understanding patient dynamics and regulation to drive efficiency and innovation in operational execution of clinical trials recruitment/ retention programs
• 10+ years of related, marketing (traditional and digital) experience
• Experience focusing on patient channel operations and clinical trials, preferred
• Proven expertise in translating insight into patient centered campaign that delivers measurable results
• Experience with patient marketing programs, strategy and channel operations
• Experience in delivering comprehensive marketing and communication campaigns
• Experience in digital marketing strategies
• Knowledge of Key Performance Indicators (KPI) around social, earned and owned media
• Knowledge and work experience in clinical trial and pharmaceutical industries, preferred
• Proven knowledge of keyword analysis, targeted messaging and keyword bidding management and optimization

Skills/Competencies

• Outstanding organizational and leadership abilities
• Demonstrated high degree of leadership skills that allow the individual to influence all levels of the organization and make positive change
• An effective communicator; strong communication, negotiation and influence skills
• Proven track record of delivering results and meeting targets
• Entrepreneurial team player
• Expertise in creating, driving, and executing solutions by defining all elements from strategy to implementation
• Good blend of analytical skills, strategic thinking, planning and implementation
• Strong interpersonal skills and public speaking abilities, ability to communicate and manage well at all levels of the organizations
• Excellent planning, prioritization, management, and organizational skills.
• Proven coaching and competency development skills to foster a sustainable patient engagement and recruitment operations team
• Proven competency to foster an operations team infused with motivation, collaboration and productivity
• Excellent management skills with the ability and experience to select and direct agencies and vendors.
• Ability to manage multiple strategic partnerships
• Ability to articulate ideas to audiences
• Commitment to results; is focused and results driven
• Excellent time management skills
• Action oriented and innovative; able to translate broad goals into achievable steps
• Motivating; knows how to influence and enable others
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Ability to foster and cultivate business opportunities and partnerships

Capabilities

• Ability to communicate in English (both verbal and written)
• Ability to travel (up to 20%)

Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed. Enjoy daily healthy catered lunches, snacks and beverages, and top-notch equipment such as the latest Macbook Pro, 4k monitors, and adjustable standing desks. Submit your resume to apply!