At Chef’d we believe great food creates memories, enhances moments, and nurtures the soul. Our mission is to enrich lives through culinary adventure with our hand-cultivated, meticulously curated, delicious experiences.

Chef’d is the only subscription-free meal marketplace allowing you to discover new foods the way you want—no strings attached. We have over 700 recipes from some of the best names in food—celebrity chefs, major brands, and culinary influencers.

Founded in 2014, Chef'd is Headquartered in El Segundo, CA with production facilities in El Segundo, CA, Brooklyn, NY, and Pico Rivera, CA.

Chef'd, a venture-backed, series-B company, is beginning to experience high growth as we scale our operations to new markets and distribution channels. There are plenty of areas where we can innovate and optimize. We're at the beginning of business growth and innovation. Join us and help build a world-class company!

Responsibilities:

• Establish strong relationships with all stakeholders
• Be willing to roll up one’s sleeves and do whatever it takes to get the job done
• Manage a team of IT Support Specialists and Customer Support Specialists
• Standardize software and hardware standards across the company
• Standardize processes
• Manage and assist employees with prioritization of requests and projects; allocate and assign resources, determine costs and scope, communicate impacts and schedules
• Provide timely status updates on issue resolution and service delivery
• Own and develop an IT knowledge base to ensure proper knowledge transfer
• Oversee and lead IT projects
• Lead operations service delivery and support
• Represent IT in company’s decisions
• Leverage best practices from industry

Requirements:

• 5+ years of managing complex IT projects
• 5+ years of managing a team, manage staff’s expectations of work performed, develop professional development plan, assess
• Good knowledge in IT software evaluation, implementation, testing, deployment, and production support using the ITIL framework
• Good acumen in IT concepts. Must be familiar with various operating, systems, network protocols, standard applications, and computing environment
• Experience in working in a warehouse, manufacturing, or logistical work environment
• Excellent relationship management skills
• Great communication skills
• Organized and mature
• Possess the entrepreneurial attitude/ability to make an impact in the organizations and to deliver awesome products to the customers
• Experience in financial and capacity planning
• Ability to work in a fast-paced environment and dealing with ambiguity

Extra Credit For:

• Evaluate the state of a project and the organization, and make changes when necessary
• Experience in client services or customer support
• Big plus: Experience with Netsuite
• Big plus: ITIL Foundations certificate
• Great sense of humor

Chef'd offers competitive compensation packages including full medical, dental, and vision benefits, flexible PTO, pet insurance, and discounts on meal kits!