Senior User Researcher

| Los Angeles, CA, USA
Employer Provided Salary: $105,000-$309,310 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, problem solvers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

Who We Are Looking For

We seek a highly skilled and experienced User Researcher to join our dedicated team in developing and refining data-driven, test-based approaches to drive product and marketing strategy for the 2K. This involves partnering with studios to learn their needs and applying various research methods, including playtesting, usability testing, concept testing, telemetric analysis, surveys, and more.

What You Will Do

●    Deeply collaborate with various teams in both publishing and development to help tailor studies to the unique needs of each game team
●    Plan and implement research studies at moments of significant impact
●    Clearly and concisely deliver findings to all relevant partners, including developers and production
●    Collaborate with external vendors to offer additional services
●    Develop creative solutions to overcome roadblocks and develop a testing schedule that provides data early enough to make meaningful changes

What We Think Will Be A Good Fit

●    4+ years of demonstrated ability in data mining & analytics with very large, sophisticated and multi-dimensional data sets.
●    Proven track record in user experience research and/or usability testing
●    Deep understanding of qualitative and quantitative research methodologies
●    Excellent communication skills (verbal and written), including moderation
●    Ability to analyze and visualize quantitative data and transform it into actionable insights
●    Proven experience with partner management
●    Strong comprehension of multiplayer live service shooter games
●    SPSS, Salesforce, and Tableau experience a plus
●    Independent thinking that can take the initiative and approaches problem solving with an innovative mentality and focus on scalable solutions
●    Comfortable with ambiguity and thinking through multiple perspectives with the ability to stay grounded in the face of change

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

The pay range for this position in California at the start of employment is expected to be between $105,000 and $155,000 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.   Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.  Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • AzureLanguages
    • JupyterFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • DynaboDBDatabases
    • TreasureDataDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • DatoramaAnalytics
    • AdjustAnalytics
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • AsanaManagement
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • CockpitCMS
    • ContentfulCMS
    • SalesforceCRM
    • AmazonEmail
    • Movable InkEmail

Location

Agoura Hills, CA 91301

An Insider's view of 2K

How would you describe the company’s work-life balance?

As a single mom, work-life balance is incredibly important to me. One of the things that attracted me most to 2K was the emphasis on creating an environment where employees are supported & empowered to excel in our work while recognizing that our people are our best assets, and to do great work, we have to take care of ourselves & families too.

Audrey

Senior Manager, Talent & Organizational Development

What does your typical day look like?

I work in Mocap Post Production. I’m mainly responsible for Head Mounted Camera footage in the post-processing and QA stage. I’m also the Lead for our small third volume, which we use exclusively for ROMming talent and props. I support processing the Mocap data and QA which helps to prepare assets for delivery. It’s very busy and very rewarding!

Tiffany

Motion Capture Animator

What makes someone successful on your team?

Passion, Drive, Always Learning, Open to New Ideas and a Team Player.

Shawna

Senior Director, Talent

What is your vision for the company?

Our vision is to continue being industry leaders with a culture that serves as an example. Putting the customer first is the only way to thrive in this competitive entertainment industry. Every 'out of the box' creative idea is a risk; letting yourself take these risks and be willing to fail fast will lead to long-term success.

Sanju

Technical Director

What are 2K Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
2K provides weekly catering on Wednesdays.
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Promote from within
Online course subscriptions available

Additional Perks + Benefits

We also provide additional partner discounts on daily essentials, fitness reimbursement, and have ongoing raffles and give-aways.

In addition to vacation and time off benefits, we also have a generous compassionate leave program.

All benefits require eligibility pending employment type and location.

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