Ring is currently seeking a Web & eCommerce Product Manager to join our Santa Monica, CA team. You will be responsible for identifying, defining, and designing solutions to improve the customer experience through the introduction of new features and functionalities and the improvement of existing web and eCommerce features and functionalities. You will use your sharp attention to detail to ensure our consumer experience is world-class and have the energy necessary to thrive in a fast-paced environment.

Responsibilities

• Determines and defines the functional scope of projects that introduce new features and functionalities and/or improve upon existing ecommerce features and functionalities, including mobile and native app experiences.
• Partners with Business Analysts to create supporting user stories, documents and specifications for these projects (e.g. ROI analyses, functional specifications, use cases, usability scenarios).
• Assemble and prioritize strategic roadmap initiatives specific to the brand of business, as well as incorporating companywide objectives into the plan.
• Works closely with Project Managers to ensure that projects are proceeding according to schedule and meeting functional and design specifications.
• Participates in Design, Development, Quality Assurance, and UAT cycles and sign off on all development projects before website “go live” implementation.
• Identifies and solicits internal recommendations for website improvement and incorporate in discussions regarding product roadmap. Perform cost/benefit analyses of proposed projects in order to determine priority and feasibility.
• Researches and recommends “best practices” based on competitive analysis for website development projects.
• Measures and tracks project performance and provide the organization with post-launch results analysis.

Skills and Qualifications

• Extensive understanding of retail ecommerce landscape, including “best practice” features and functionalityAbility to develop business functional specification and use cases
• Understanding of web technology fundamentals, including mobile and app
• Ability to lead and influence based on domain and technical expertise
• Strong communication, interpersonal, analytical and problem-solving skills
• Proficient with Visio, Excel, PowerPoint, Outlook
• Experience with Scrum/Agile software development methodology
• Continuous growth mindset. Willing to learn new skills/different areas of the business/how the product fits into the bigger picture, etc.

About Ring Ring's mission is to reduce crime in neighborhoods and empower consumers by creating a Ring of Security around homes and communities with its suite of smart home security products: Ring Video Doorbell, Ring Video Doorbell Pro, Ring Stick Up Cam and the new Ring Floodlight Cam. With these security devices, Ring has created the neighborhood watch for the digital age and continues to keep homes around the world safe. For more information, visit www.ring.com. With Ring, you're always home. Ring LLC is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants with our regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ring Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.