About LegalZoom:

We have a rich 20-year history delivering against our mission to Democratize Law. For two decades we have tried to reduce the barriers to access legal assistance for both consumers and small businesses. Our products are at the heart of our success. From Estate Planning, to Business Formations to IP, we’ve helped more than 4 million customers through simple, intuitive questionnaires, and access to attorneys when needed, providing the protection and peace of mind they need. While we’ve accomplished a great deal, we believe there is so much more we can do to innovate and deliver for our customers. We’re committed to making our services more valuable and easier to use than ever before and we believe we can continue to infuse expertise and confidence into all of our products and services.

Overview:

Are you a product and business leader who is customer obsessed and passionate to innovate against an inspirational mission? Do you have experience working in product centric orgs that are matrixed and require exceptional communication skills working across functions? Do you have the leadership skills and experience to both think strategically and roll your sleeves up to help the team execute? And finally, do you have P&L experience, understanding how to create and build products that can drive scalable business models and revenue growth? Then this could be just the opportunity for you! We are looking for a Vice President for our LegalZoom Core Segment to own and execute our product and business portfolio across Small Business and Consumer (Estate Planning) including owning how we infuse legal and tax expertise throughout our experiences.  In this role, you will own the vision, strategy and execution of the future of how we will Democratize Law.  This includes reimagining our product offerings in ways that drive ongoing and sustained customer value and enable business growth. You’ll sweat the details, work side by side with the team, and lead with a high say/do ratio. This is a role where you will be asked to both lead the LZ Core Segment and product experiences and deeply understand the economics of your decisions as they relate to the P&L. 

What You’ll Do:

• Define vision, strategy and roadmap that delivers customer benefits for our Small Business and Consumer (Estate Planning) customers while staying focused on driving business results and understanding the P&L implications, short and long
• Deliver Small Business and Estate Planning solutions that our customers love while driving retention
• Work across the business to infuse professional expertise into our offerings, where appropriate, to help drive confidence and increase conversion and retention
• Drive the organization to deliver on short term goals while balancing long term strategic vision
• Lead a large matrixed team that delivers, maintains and manages material product offerings
• Attract and retain best in class product and business leaders
• Display a constant curiosity learning from our customers leading to insights and opportunities to better serve them
• Inspire and lead cross-functional teams using data to tell compelling stories
• Identify key performance metrics at a company level and drive those metrics

Skills and Experience:

• Bachelor’s degree; MBA preferred
• 12+ years of tech industry / product management / P&L experience
• Proven track record of building and delivering successful web and mobile products and services; subscription services experience preferred
• Proven experience with P&L ownership
• Outstanding strategic planning skills
• Exceptional communication skills
• Data-driven mindset with proven experience utilizing metrics & insights as tools for informed decision-making
• A coach who supports their team and embraces ownership, accountability, and responsibility for the team’s work
• Proven track record of developing and leading cross-functional partnerships across the organization

Make the difference and join us as we build our future and deliver on our mission! LegalZoom is an equal opportunity employer, dedicated to diversity