ringDNA is a revenue acceleration platform that uses AI to transform sales teams into high-performing revenue engines. The leading choice for Salesforce customers like Hewlett Packard Enterprise, Nutanix and Autodesk, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more. Backed by Goldman Sachs, Bryant Stibel and Palisades Growth Capital, ringDNA was named one of Deloitte's 2020 Technology Fast 500, a 2021 Cool Vendor by Gartner, one of the "Best Places to Work" by BuiltinLA and Comparably, and "One of The Best Privately Owned Companies in America" by Entrepreneur magazine.

ringDNA offers talented candidates a chance to work with executive mentors in a rapid growth environment where teammates are passionate about our transformative technology, vibrant culture and collaborative mindset. See why people love working at ringDNA.

Who We’re Looking For

We are searching for a Senior Product Manager who will lead the development of high-quality products and features by curating and balancing many varied perspectives, advocating for both our users and our business.

Duties in Detail

• Understand the sales tech landscape to gain not only product mastery but also that of the market. 
• Work autonomously and be able to take ownership of Conversation Analytics product prioritization decisions
• Own the execution for ringDNA’s Conversation Analytics platform with creativity and alignment with customer drivers and needs. 
• Help to influence our fluid processes with creative solutions to maximize efficiency.
• Balance with a deft touch both long-term execution with time-sensitive customer needs.

• Generate requirements from internal teams, customers, sales, success, and support and driving ongoing prioritization of product investments
• Process, review, and interpret qualitative and quantitative data on customer usage patterns to uncover new product insights
• Drive conversational analytics product strategy and roadmap in collaboration with functional development teams, marketing, sales, and product leadership. 
• Deepen existing customer engagement with RingDNA, supporting expanded product usage and customer roadmaps
• Develop detailed personas, use cases, and functional specifications to ship features that customers love
• Collaborate with product marketing to support the creation of customer-driven messaging and content

Candidate Requirements

• 5+ years working experience in product management
• A customer obsession that leads to a strong understanding and empathy for users
• A track record of success in working hands-on with engineers to implement and build new features that provide customer delight.
• Experience in taking a product from 0-1 and 1-N, and demonstrated experience in the lifecycle of building, launching, and scaling B2B products.
• The ability to lead teams and work cross-functionally in a highly collaborative environment
• Excellent spoken and written communication skills across multiple audiences (internal, external, business, and technical)
• Startup/tech company experience a plus
• Exposure to Salesforce preferred