At InStride, we’re pioneering a new approach to workforce education. Our mission is to enable employers to provide life-changing education to their employees in partnership with the highest-quality global academic institutions. We unlock business and social impact to transform companies and people for the future. 

We believe that a company’s richest resource is their employees, and that investments in people yield the highest returns for individuals, businesses, and society as a whole. That’s why every InStride employee is eligible to enroll in 1,700+ online certificate and degree programs through our Step Forward program. Unlike traditional tuition reimbursement programs, InStride covers your tuition upfront, regardless of your course of study, degree type, or school. The Step Forward program, along with InStride’s best-in-class employee benefits, are available to all employees from the day they join InStride. 

Read further to see how you can be part of the movement to drive businesses and society forward through life-changing, best-in-class workforce education.

Role Overview

Reporting to the Director, Product, the Senior Product Manager will be accountable for the roadmap of our capabilities specific to onboarding, configuring and administering our corporate and academic partners. You will manage a team in defining and developing scalable features to meet the needs of our rapidly growing customer base. The ideal candidate has a strong technical acumen with the ability to translate complex use cases into innovative and widely adopted solutions.

Key Responsibilities

• Accountable for a one-year roadmap of features and capabilities to enable turnkey set-up of new corporate partners and academic partners
• Prioritize the backlog based on market demand for new and innovative capabilities around partner integrations (e.g. HRIS), workflows, bi-directional data sharing and dashboards/reporting
• Work with your engineering manager counterpart on backlog grooming, estimations, sprint planning and ongoing development to ensure each sprint moves forward at its best velocity
• Ownership and oversight of the successful release of new features with cross-functional alignment, sound user acceptance testing plans and timely communication to all partners
• Partner with the onboarding and customer success teams to ensure proper triage, review and prioritization of feature/bug requests from internal and external partners
• Analyze business data to identify insights, trends and develop recommendations in order to enable us to make data-informed decisions
• Ensure accurate data pipelines are established to build internal and partner-facing dashboards, enabling impact measurement calculations as well as providing meaningful insights
• Understand the market, competition and customer needs to tell the story what we are building and why across the company
• Find ways to constantly improve processes across product/tech teams
• Build a culture of trust, credibility and collaboration, always striving to make others around you better

Ideal Profile

• 6+ years in product management or technical product management with managerial experience
• Demonstrated track record of success in the full lifecycle of product management from visioning through launch and iterating beyond an MVP
• Experience in balancing product priorities, resources and timelines across multiple partners
• Knowledge of agile software development practices and experience crafting epics, user stories, and building agile processes
• Knowledge and understanding of how partner with research and design
• Experienced with analytics and performance monitoring tools
• Ability to communicate the “big picture” strategy while also rolling up your sleeves and providing detailed guidance on individual projects
• Experience in the B2B space, using data integrations, workflows and APIs
• Knowledge and hands on experience of product prioritization and strategy frameworks such as RICE and/or jobs-to-be-done (JTBD)
• Excited by the challenge of building a world-class business that delivers not only high revenue growth and compelling return on investment, but also has a meaningful impact on society
• Ability to facilitate and enable people to collaborate with each other; and promote collaboration with partners e.g. with Universities, corporate clients and the team
• High EQ, comfort with ambiguity and a “no job too small” startup mentality

If you are looking to apply for one of our Remote opportunities please know that InStride is only able to employ candidates from the following states.

California

Arizona

Washington

Texas

Massachusetts

Maryland

Michigan

New Hampshire

Florida

New Jersey

Ohio

Illinois

InStride is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please discuss your requested accommodation with our HRBP.