Senior Product Manager

| Greater LA Area

INTELITY is the global provider of the broadest enterprise guest experience and management platform for hotels, casinos, cruise lines, and luxury residences. We are on a mission to provide our customers with the most direct and advanced connection to their guests, while also supporting back-of-house operations and business intelligence. Our award-winning company has been recognized as an industry leader by Built in LA, Forbes Travel Guide, Hotel Tech Report, and Travel Weekly, and has received accolades about our platform and leadership. We are growing rapidly and have offices in both North America and Europe.

We are building the next-generation platform for the guest service industry, and are looking for a a highly technical Senior Product Manager for the Product Management team to contribute to the vision, the roadmap and the feature definition of our products to drive value to both our customers (hotels/luxury residences) and their guests/residents (consumers).

Key Responsibilities

  • Determine customers’ needs and desires by specifying the research needed to obtain market information.
  • Working cross-functionally, define and drive enhancements to our offerings.
  • Evaluate and prioritize new product ideas/suggestions; develop and maintain portions of the overall product roadmap and strategy.
  • Develop and review product specifications and requirements;
  • Work with third party vendors to evaluate potential partnerships, review APIs and assess the level of effort for potential integrations into our platform.
  • Work with engineering to define and prioritize features and requirements.  Manage the agile development/scrum process, including driving grooming and backlog management.
  • Assess market competition by comparing the company’s product to competitors’ products.
  • Work with sales and operations to ensure that customer needs are being met and new feature requests are properly prioritized and resourced.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contribute to team effort by accomplishing related results as needed.

Job Requirements

  • Minimum of 5 years of experience as a Product Manager
  • Bachelor’s degree (MBA preferred)
  • Ability to translate business requirements to technical requirements
  • Demonstrated success defining and launching excellent products
  • Cross functional team management
  • Experience with agile development methodologies
  • Prior technical background, with experience in SaaS, IOT/Mobile, Hardware, and Software development is a plus
  • Vendor management experience is a plus
  • Excellent organizational and project management skills
  • Strong understanding of user experience and design principles
  • Proven ability to influence cross-functional teams without formal authority
  • Excellent communication skills and problem-solving ability
  • Product managers who started out as software developers highly encouraged to apply!

INTELITY offers competitive pay, benefits, and equity for qualified candidates. We are focused on creating and maintaining a fun, positive work environment where employees are able to grow and flourish. We offer comprehensive benefit plans for our employees and their dependents, including medical, dental and vision plans, as well as transit and gym reimbursements. Employees also have access to Flexible Spending Accounts (Dependent Day Care and Medical) and can participate in the Company’s 401(k) Plan with a company matching program.

INTELITY provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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600 Wilshire Blvd. Suite 700, Los Angeles, CA 90017

An Insider's view of INTELITY

How does your team reward individual success?

We are a company that is not shy about recognizing the success of others. Be it one on one or on a larger scale we make sure to give credit where credit is due. But we also know that individual success relies on a larger system and a healthy team environment so we make sure to have regular events to celebrate our wins.



How do you collaborate with other teams in the company?

Working in the marketing department means I'm constantly collaborating with other departments to ensure that our brand is being properly represented across all platforms. I often work in tandem with the sales, customer success, and integrations teams when developing new case studies, press releases, and website content.


Demand Generation Manager

What does career growth look like on your team?

We’re still at a stage where new ideas and projects pop up fairly regularly, creating a lot of opportunities to develop new skills. Our industry moves quickly, so you’re improving the skills you already have. There’s no shortage of expert wisdom and tremendous opportunity to learn from some very inspiring people in senior management as well.


Senior Designer

How does your team reward individual success?

One of the most rewarding benefits that the company gives is entrusting employees with new projects even if they are outside your core job description. Any employee can present an idea to their respective business units or sometimes even to the executive team.


Product Manager

What are INTELITY Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
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