Senior Product Manager
Who we are
HopSkipDrive is a mission-driven company whose goal is to give all kids access to opportunity through mobility. Founded in 2014, HopSkipDrive is the most caring, tech-enabled transportation solution for families and K-12 schools, non-profits, and kid-based businesses. The company is building a national transportation network that connects schools & families with trusted CareDrivers, who get kids wherever they need to go safely, reliably and economically. CareDrivers must have a minimum of 5 years of caregiving experience and pass a rigorous 15-point certification process, which includes extensive background checks, fingerprinting, DMV checks, driver training, and an in-person meeting with HopSkipDrive staff.
HopSkipDrive is reshaping K-12 transportation. We help schools and families get kids where they need to go safely and dependably. We were founded by 3 working moms who have 8 kids among them and who developed HopSkipDrive as a solution to their own problems getting kids where they needed to go. We are a VC-backed company with investment and involvement from nearly every major LA investor including Upfront Ventures, Greycroft and Pritzker, with more than $20M in funding.
We are based in downtown LA. Our mission, our enormous market potential, our team and the technology challenges we are solving make HopSkipDrive one of LA’s hottest startups and an all-around awesome place to work.
Who you are
We want A+ players who are looking for a challenging and rewarding experience. We are defining a new category in an incredibly fast-moving market. This is not a lifestyle job. This will be the hardest, most demanding, most exhilarating job you will ever have. It will also be the most rewarding.
At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.
You will be a driving force behind developing and executing our product strategy for the business. This is an end-to-end product management position that will require the ability to articulate a product vision, develop a roadmap, and craft detailed requirements to execute it. You will be the voice of our customers and must be able to partner with stakeholders across sales, marketing, operations and engineering to develop a customer-centric set of priorities.
You are a roll-up-your-sleeves doer that understands the true nature of product management is doing whatever it takes. At the same time, you will have the necessary leadership skills and strategic thinking to develop a high performing product management team over time. This position will report to the SVP of Product & Operations.
Your Primary Responsibilities and Qualifications
Product Management for core portion of HopSkipDrive’s products spanning all sides of the marketplace (supply, demand, and operations) and across all platforms (iOS, Android, Web)
Strategize with senior leaders such as the CEO, CTO, SVP of Product & Operations & VP of Growth to align product strategy with company goals and overall company vision
Analyze customer feedback, industry trends, competitive products, and internal feedback to develop product roadmap; must build strong relationships across the company to understand needs
Work both as an individual contributor and as a manager toward creating detailed product requirements, including working closely with Director of Design to shape user experience
Use data (business cases, A/B testing, ad hoc analyses) to develop a clear set of priorities for the organization
Function as an internal champion to evangelize product roadmap across the organization
Collaborate with Engineering to ensure an efficient product development process
4+ years experience in a product management role
4-year degree from a top university, MBA or related graduate degree preferred
Prior experience with customer-facing applications (mobile and web); experience with two-sided marketplace preferred
Must have strong technical acumen and ability to collaborate with engineers
Strong organizational, written and oral communication skills
Proven ability to deliver on commitments and timelines
Ability to thrive in a dynamic environment and manage multiple competing priorities
What you will get
We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, BYOD technology reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential.