QA Manager

| Greater LA Area

As the Quality Assurance Manager at Criteria, you will ensure that our releases conform to specification and are bug free. You will work closely with the Product, Design, and Engineering teams to understand features to design appropriate test cases, while working with our Support teams to manage, organize, and prioritize the bug backlog. You’ll also be responsible for managing a small team and iterating on process to come up with best practices.

Headquartered in Los Angeles, Criteria is a technology company that's changing the way employers find and retain great talent. We are passionate about helping our customers build their highest performing teams using fair and objective science-based processes.

Over 3,500 companies currently use our HireSelect product and we are growing quickly. We've been ranked on the Inc. 5000 list of America's fastest growing private companies for five years running, and we've also earned a spot on BuiltInLA's 100 Best Places to Work in Los Angeles 2019.

If you want to know more about what it's like to work here check us out on Glassdoor! Here's a link to our Glassdoor profile: https://www.glassdoor.com/Overview/Working-at-Criteria-EI_IE1146223.11,19.htm

 

What will I be doing?

  • You will work as a player coach, getting your hands dirty with some of the QA work, while managing a small team of QA Analysts
  • You will implement and refine a process within the QA Department, and interdepartmentally with Engineering and Product
  • You will help design test cases that thoroughly test user stories, ensuring smooth releases
  • You will work with the Engineering Team to identify opportunities to add to our suite of automated tests
  • You will own the Bug Backlog, organizing and prioritizing issues, so Developers have all of the information required, while keeping stakeholders up to date on status
  • You will own the Quality of our web applications, making sure processes are inline with industry trends, and designed to maintain and improve quality standards

 

What skills do I need?

  • 3+ years of Quality Assurance experience, preferably in an Agile environment
  • Experience working with a wide variety of disciplines and functions across a company
  • Exceptional organizational skills to keep track of all of the test cases and bug reports
  • Strong communication skills (written and verbal) to keep stakeholders up to date with the status of Bugs
  • Strong interpersonal and communication skills to manage a team
  • Exceptional attention to detail; you’re probably looking for bugs in this job description

 

What else will help me succeed?

  • You have experience working with fast-growing Agile teams
  • You have experience managing people and expectations
  • You have some experience writing or implementing automated tests
  • You have some experience with reporting functions

 

Benefits

  • Excellent benefits packages that include medical, dental, and life insurance
  • 401(k) with employer match
  • Generous vacation policy
  • Monthly "on-demand transportation" allowance
  • Subsidized gym memberships (the gym is in the next building over and is paid for by your health benefit)
  • Mobile phone discount
  • Quarterly Charity/Volunteer Events including volunteering with the LA Food Bank and Tree People
  • Free lunches and a stocked kitchen (take out Tuesday and Sandwich Fridays help us talk and share ideas)
  • When you come into work you'll frequently get greeted by one of the many Dogs of Criteria (check them out on Instagram: https://www.instagram.com/dogsofcriteria)

 

Click on the "Apply" button to upload your resume and take a 5 minute game-based assessment. We look forward to hearing from you.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • CodeIgniterFrameworks
    • ExpressFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • TrelloManagement
    • WrikeManagement
    • WordpressCMS
    • HubSpotCRM
    • HubspotLead Gen

Location

Our office is located in the Pacific Design Center, in the heart of West Hollywood. The office is easily accessible by bus and rail.

An Insider's view of Criteria Corp

What's something quirky about your company?

Dogs! Our office is dog-friendly; on any given day you can walk by 6-7 desks and say hello to cute friends. I have a pup myself and it's wonderful to be able to bring him into work with me, knowing he’s not home alone all day. It creates a great work environment, and after a long call there’s nothing more stress relieving than to cuddle with a pup.

Meaghan

Sales Executive

What does your typical day look like?

Come in at 6:30am (don't worry, not everyone starts this early, I work with the East Coast) and respond to any emails and free trials that came in from the day before. Although Criteria has cold brew on tap, I enjoy my walks to a local coffee shop. For the rest of the day I’m either speaking/emailing clients or working on developing the sales team.

Phil

Senior Regional Sales Lead

What makes someone successful on your team?

As a Customer Success Manager, we do pretty much anything and everything for our clients, so there is always a good amount of work to be done. In order to be successful on our team, you have to be a diligent, committed worker, willing to go above and beyond on a consistent basis.

Sabrina

Customer Success Manager

How would you describe the company’s work-life balance?

I love the work flexibility Criteria offers. Everyone in the team is extremely accommodating to each other’s needs and routine. Being a working mother, it has immensely helped me maintain a healthy work-life balance.

Priyanka

Database Developer

What are Criteria Corp Perks + Benefits

Criteria Corp Benefits Overview

Criteria offers a generous benefits package designed to help our employees stay happy and healthy.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Criteria offers both healthcare and dependent care FSA. Employees may contribute up to $2,700 into their healthcare FSA and up to $5,000 into their dependent care FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10,000 monthly maximum payout.
Dental Benefits
Our dental plan covers 100% of preventive services, 90% of basic services and 65% of major services of expenses. Our plans also cover both pediatric and adult orthodontia.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Criteria pays 100% of employee-only premium and contributes 98% toward the cost of coverage for one dependent.
Life Insurance
Criteria provides basic life coverage in the amount of $50,00 for all full-time employees. Employees have the option of electing supplemental life & AD&D coverage of up to 6 times your annual salary.
Pet Insurance
Because we are a dog-friendly office, we offer voluntary pet insurance coverage.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Criteria contributes $250 per employee every year to the employee's charity of choice.
Child Care & Parental Leave Benefits
Generous Parental Leave
Criteria [provides up to 13 weeks of paid parental leave to all full-time employees..
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Summer hours, Flexible start and end times.
Remote Work Program
Our remote work policy allows full-time employees in certain positions to work remotely up to 3 days per week.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Criteria employees accrue between 15 days and 25 days of paid vacation per year, based upon years of service.
Paid Holidays
Paid Sick Days
Employees receive 48 hours of paid sick leave per year.
Perks & Discounts
Casual Dress
Commuter Benefits
Criteria offers pre-tax commuter benefits for all full-time employees as well as monthly Lyft credits.
Company Outings
Free Daily Meals
Criteria provides employees with lunch on Tuesdays and Fridays. When choosing our lunch options each week, we keep employee food preferences and dietary restrictions in mind.
Game Room
Stocked Kitchen
Criteria's kitchen is fully stocked with snacks and beverages of all kinds. We also offer cold brew and kombucha on tap, as well as tea and coffee.
Parking
Criteria pays 100% of employee parking costs in our on-site garage.
Pet Friendly
We have a dog-friendly office. See all the Criteria dogs on Instagram @DogsofCriteria
Recreational Clubs
Criteria has a couple of clubs, including a book club, softball team, volunteering committee, and board game club.
Fitness Subsidies
Criteria offers subsidizes 50% of the cost of the onsite gym. Employees also receive a $185 monthly health & wellness benefit.
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Leadership mentoring.

Additional Perks + Benefits

Criteria's perks are special because we keep the health, wellness, and overall happiness of our employees in mind. From our generous health and welfare benefits package to our dog-friendly office, cold brew and kombucha on tap, monthly Lyft credits, and the monthly phone/internet allowance, Criteria goes out of its way to show employees how much they are valued. Our office location is even a perk - the floor-to-ceiling windows of our 15th floor office provide unobstructed views of the West Hollywood hills, Century City, and Downtown Los Angeles.

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