Product Operations Senior Analyst

| Greater LA Area
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Who We Are

 
At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved auditing platform by our customers. This is how we have become one of the 100 fastest-growing tech companies in North America for the second year in a row by Deloitte!
AuditBoard is the leading cloud-based platform transforming how enterprises manage risk. Its integrated suite of easy-to-use audit, risk, and compliance solutions streamlines internal audit, SOX compliance, controls management, risk management, and information security compliance. AuditBoard’s clients range from prominent pre-IPO to Fortune 50 companies looking to modernize, simplify, and elevate their functions.

Who You Are and What You’ll Do:

The Product Operations Team is aimed at supporting the company’s cross-functional Product and Engineering (PED) Team in operating as effectively and efficiently as possible.  In this role, you will have the opportunity to work cross-functionally with various members of the PED Team, including Product Managers, Engineers and Designers.

We are seeking organized, detail-oriented individuals with experience in data analysis and have the ability to multitask.  Day-to-day activities for this role include: reviewing and publishing Release Notes, analyzing product analytics, and helping on ad hoc projects directed at process improvement and scaling.  This role reports directly to the Director of Product Operations.

Your Responsibilities:

  • Lead Release Notes process by coordinating, reviewing and publishing Release Notes and related Help Center articles for new product functionality.
  • Identify areas to improve product workflows/tools and helps to implement scalable solutions.
  • Help keep product roadmap up-to-date and supports the Product Team in go-to-market activities.
  • Aid in keeping process documentation, such as the PED Playbook, up-to-date.
  • Perform product research tasks, including leveraging product analytics to understand product usage and analyzing cross-functional data to inform product decisions.
  • Help triage client feedback and ensure information is kept up-to-date in ProductBoard.
  • Support ad-hoc projects and tasks to support the PED organization, as needed.

Minimum Qualifications:

  • 2+ years of experience in data analysis.
  • Excellent critical-thinking and analytical skills. 
  • Detail-oriented, with excellent organizational and time management skills.
  • Excellent interpersonal, verbal and written communication skills, with emphasis on phone, e-mail, and written communications
  • Familiarity with Microsoft Office Products: Excel, Word, Outlook, PowerPoint.
  • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment. 
  • Self-starter with the ability to work independently, as well as in a team environment.
  • High level of enthusiasm, initiative, commitment and professionalism.
  • Possesses intellectual curiosity and willingness to learn.

*Bonus Qualifications:

  • Experience working on B2B SaaS products. 
  • Experience working in the Audit industry. 
  • Familiarity with Agile software development methodologies. 
  • Experience with data analytics tools including SQL
  • Experience with Product go-to-market activities

Perks:

  • You’ll be launching a career at one of the fastest growing SaaS companies in North America!
  • Unlimited Access to LinkedIn Learning
  • Additional stipend for learning courses or certifications
  • Celebrate your birthday with the day off
  • Charitable giving - get paid to volunteer for a day
  • Stock options
  • Wellness stipend to keep your mind and body healthy
  • Bonus program
  • Medical, dental, and vision coverage for full-time employees
  • 3 weeks of Paid Time Off and 9 holidays per year
  • 401k to save for your future
  • Fun company and team outings - Coming soon!


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Technology we use

  • Engineering
  • Product
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Location

El Segundo and Cerritos offices to attract talent from both LA and Orange County. Offering flexibility and decrease frustrating commutes.

An Insider's view of AuditBoard

What are some social events your company does?

AuditBoard has a culture committee that holds regular social events. Outdoor activities, charities, and happy hour are regularly planned. But also -- the Product team collaborates separately with Engineering, Design and QA to hold team events that are offsite and hilariously fun. Some examples are a trip to the mountains, escape rooms, and Knotts.

Mitch

Director of Product Management

What projects are you most excited about?

The two upcoming projects I'm most excited about are our Slack integration and the development of a public 3rd party developer API. With the release of both of these new initiatives, we'll be giving auditors and developers more powerful ways to interact with our platform.

Josh

Software Engineer

What makes someone successful on your team?

To be successful as a designer at AuditBoard, you need to be eager to learn and collaborate. Since our products focus on an industry that lacks great design, we love designers who can solve complex problems within a given system and be an advocate for the users.

Mac

Sr. Visual Designer

What unique initiatives do you have that encourage innovation?

We focus on the following to drive innovation:
- Engage and empower the entire team
- Hire for and build our culture around mentorship and letting the best ideas rise
- Intense focus on the customer and discovering/solving their problems

Hayes

Senior VP of Engineering

How do your team's ideas influence the company's direction?

As part of the Implementation Team, we hear directly from our customers what their needs are, what's working well and what could be improved. We understand their requirements and take that back to Engineering and/or Product to see what the best solution is. Customer feedback definitely plays a role in how we prioritize new releases and features.

Leann

Manager of Implementation

What are AuditBoard Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Culture Committee, Women at AuditBoard and Allies
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
When we are back in the office, we provide free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Ping Pong. All-day, every day.
Stocked Kitchen
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Fitness Subsidies
Free gym membership
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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