Product Manager

| Greater LA Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Appetize is the leading enterprise cloud point of sale (POS) and management platform trusted by the world’s highest volume businesses. Our mission is to enhance the guest ordering experience while making operations more efficient and productive. As the technology hub for commerce, we’ve connected our ordering technologies which include POS terminals, handheld devices, self-service kiosks, mobile and online ordering, with best-in-class application and technology integrations.

Appetize powers many well-known Fortune 500 companies and enterprises to process billions of dollars annually across multi-unit restaurants, sports and entertainment properties, education campuses, convention centers, theme parks, travel and leisure sites, for the NFL, MLB, NBA, Disney and Live Nation among others.

About the job

Appetize is looking for an exceptional Product Manager with a background in Point of Sale (POS) in a product capacity. This is a critical role, building products from existing ideas and helping to develop new ideas based on your industry experience and your contact with customers and prospects. You will lead the continuous enhancement and delivery of new product functionality by defining customer and partner needs and then translating that to requirements via user stories and other input, working with development, marketing and sales teams. As a Product Manager you bring well rounded product expertise to the role that includes core best practices of product management.

Key areas of focus will include gathering internal and external feedback and requirements, keeping abreast of current technology, and helping define the strategic product direction in partnership with Appetize’s other Product Managers and the Architecture team. You must possess a blend of business and technical understanding, a big-picture vision and the drive to make that vision a reality. This role will require balancing client and internal relationships, to drive a market-leading products through innovative and simplistic architecture.


Role/Responsibilities:

  • Lead the ideation, technical development, and launch of innovative point of sale (POS) and related products
  • Establish shared vision across the company by building consensus on priorities leading to product execution
  • Build and deliver a product roadmap that encompasses our product strategy coupled with customer and partner input
  • Drive product development with a team of world-class engineers and designers
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
  • Define and analyze metrics that inform the success of products
  • Understand Appetize’s strategic and competitive position and deliver products that are recognized as best in the industry
  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
  • Stay current with compliance and relevant regulations affecting the marketplace and relevant product functionality
  • In consultation with the development team discuss and refine solutions to technical problems
  • Work across the product teams to prioritize work and ensure that it is meeting customer commitments
  • Work with product marketing to define go-to-market strategies for your product
  • Evaluate feasibility of internal / external requests and balance those against the needs of the business and resource budget
  • Work with senior management to set product vision and strategy
  • Other duties or special projects as assigned

Requirements

Key Requirements:

  • 5+ years of product management experience in a software development environment
  • Enterprise & Business Systems product management desired
  • POS system domain expertise preferred
  • Experience managing complete Product life cycle from inception to launch
  • Excellent teamwork skills including written and verbal communication skills and working with offshore teams
  • This position requires travel to customer and non-customer sites
  • Ability to work toward hard deadlines across multiple stakeholders
  • May require supervision of Product Owners for your assigned product
  • Proven ability to influence cross-functional teams without formal authority
  • Ability to create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition and mutual respect
  • Knowledge of Stadium Operations a plus

Benefits

Appetize is the leading Enterprise Cloud Point of Sale (POS) and management platform for food service and retail. We're trusted by many of the world’s most well known and highest volume businesses, including sports and entertainment venues, theme parks and attractions, restaurants, retailers, education campuses, and business cafeterias. Based in Silicon Beach, CA, we have over 300 employees dedicated to developing cutting-edge technology that’s replacing outdated legacy systems and helping enterprises better their guest experience, future-proof operations, and driving financial performance.

At Appetize our employees are at the core of everything we do. As the company continues to grow, our team is dedicated to attracting and retaining top talent who are smart, mission-driven, and share a common goal of continuous innovation. We believe that the success of our product depends on the success of our team. From fully covered medical benefits, monthly standups highlighting individuals' accomplishments, Waffle Wednesdays, and more, we’re dedicated to making this the best place to work!

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • PHPLanguages
    • PythonLanguages
    • ReactLibraries
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • PardotEmail
    • SalesloftEmail

Location

6601 Center Drive West , Los Angeles, CA 90045
Why Appetize is at a Unique Turning Point for Engineers to Join and Lead
Watch

An Insider's view of Appetize

What’s the vibe like in the office?

I started at Appetize when it was (literally) in a garage as one of the first 10 employees. Even as the company with over 300 employees, it has never lost its startup charm. Everyone up the ladder is approachable and truly fun to be around – both inside and outside of work. It’s my first job where I don’t know how many hours are left in the day!

Mike

Director of Business Systems

What are Appetize Perks + Benefits

Culture
Eat lunch together
Daily sync
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
More Jobs at Appetize21 open jobs
All Jobs
Dev + Engineer
Operations
Product
Project Mgmt
Sales
Operations
new
Los Angeles
Product
new
Los Angeles
Project Mgmt
new
Los Angeles
Project Mgmt
new
Los Angeles
Operations
new
Los Angeles
Developer
new
Los Angeles
Operations
new
Los Angeles
Developer
new
Remote
Developer
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Sales
new
Los Angeles
Developer
new
Los Angeles
Operations
new
Remote
Project Mgmt
new
Los Angeles
Operations
new
Los Angeles
Operations
new
Los Angeles
Operations
new
Los Angeles
Product
new
Los Angeles
Developer
new
Los Angeles
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Appetize's full profileSee more Appetize jobs