The Opportunity

Want to work for a company where you can have a genuine impact, be passionate about what you do, and work with a great team of people? At FastSpring, we work hard while keeping a fun, collaborative, and casual atmosphere. Headquartered in downtown Santa Barbara, our offices are just a few minutes from great restaurants, shops and the beach. If you're highly driven and want to work at an exciting, fast-growing e-commerce software company, consider joining the FastSpring team. We offer a dynamic work environment, competitive compensation, growth opportunities, benefits and more for the right candidate.

The Position

FastSpring is looking for a very strong strategic and analytical leader to help drive product innovation that accelerates the pace of growth for the business. FastSpring has enjoyed tremendous success and is well positioned for the future. This Product Manager role will be responsible for executing the product strategy by discovering and delivering winning solutions that solve unmet needs, delights customers, and drive business growth. This position will work cross-functionality with various teams and executives to identify market growth opportunities, prioritize features, and execute go-to-market strategies. This role will report to the head of product who reports to the CEO. This position is based in Santa Barbara, CA.

Responsibilities

• Work with the head of product and leadership team to define the product vision and strategy for the business.
• Define, evangelize, and execute a product roadmap that expands product capabilities, drives growth, and increases operational efficiency.
• Identify and prioritize new product opportunities based on internal and external research and deep understanding of customer challenges and market trends.
• Work closely with a dedicated agile development team to define user stories, research appropriate technical solutions, coordinate delivery, and drive adoption.
• Gather and synthesize user feedback from various inputs to identify, prioritize, and champion new product opportunities to drive business outcomes.
• Collaborate with internal and external stakeholders to develop business cases for new product development ideas, lead the prioritization of these ideas, and work to gain alignment across the business.
• Develop a deep understanding of the market and our users by interviewing customers and stakeholders, conducting competitive analysis, and keeping abreast of industry news and trends.
• Rigorously test and validate new ideas, present fact-based rationale for product prioritization initiatives, and establish and measure success metrics.
• Collaborate with engineering, design, and other teams to drive innovation for FastSpring that ensures we continue to deliver the leading full-service ecommerce platform for digital products in the world.

Qualifications 

• 5-10 years in ecommerce, payments, and/or software
• 1-3 years of product management experience
• Problem solver with exceptional analytical skills. 80/20 thinker that is able to quickly prioritize and be tactical about getting to impact fast
• Ability to work and create structure out of an undefined environment and make recommendations quickly
• Exceptional communicator (written, verbal and presentation); able to quickly synthesize and communicate complex information to a wide range of audiences.
• Experience leading cross-functional teams to deliver measurable impact
• Ability to excel in a fast-paced environment, juggling multiple high priority tasks at once
• Ability to communicate clearly and interact daily with executives on key strategic topics
• Experience working directly in or on tools related to ecommerce or sales efficiency (e.g., CPQ tools)
• Experience with some aspects of payments including payment processors and gateways, acquiring banks, card networks, authorizations, and settlements is preferred

About the Company

FastSpring is the trusted ecommerce partner for companies that sell software around the world. With FastSpring’s full-service ecommerce solution, you can sell more, compete big, and stay lean. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Nebraska and Amsterdam. For more information, please visit https://www.fastspring.com.

FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.