Product Manager

| Greater LA Area

Teamwork. Integrity. Dedication.

Together, we make a difference.

If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place. AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we’re united by common mission and common values of excellent member service. With more than 14,000 employees in 21 states, we provide legendary service to 16 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.

Description:

The Product Manager is responsible for contributing to and executing the vision for an (Auto) Insurance product by reviewing data about the market, the customer, and the problems they need solved. The Product Manager is also responsible for defining & updating the roadmap, product strategy execution for continued expansion of products and services in the digital channel for all AAA markets.

Responsibilities

 

* Work with multiple areas of the organization to ensure the development, execution, and success of all product line initiatives.
* Collaborate with product development, user experience, and content teams to incrementally deliver on the product vision. Identify, monitor, and evaluate progress against company goals. Identify, monitor, and evaluate key business metrics (e.g. sales, leads, etc.) for your products.
* Identify, monitor, and evaluate key success metrics for the experience of using your products (e.g. user experience, funnel conversion, errors etc.)
* Cultivate relationships with external vendors, internal stakeholders, and resources in the development of products.
* Maintain a high level of skill and current knowledge of product line and apply knowledge in proposing and guiding the development of product initiatives.
* Create acceptance criteria for stories in the backlog. Write & Evaluate financial and competitive impacts of potential product features.
* Create and implement all strategic initiatives to ensure achievement of company goals for assigned products.

* Ability to use insights from research and data analysis to inform the product roadmap and strategy, in order to increase the value of current products and/or introduce new product/service opportunities.

 

Qualifications

Qualifications:

 

* Minimum 8-10 years product management experience – Insurance domain exp preferred
* Experience with design or related experience for digital products.
* Exceptional organizational and analytical skills.
* Experience using quantitative and qualitative data to identify product opportunities, inform product vision and strategy.
* Experience with web analytics tools – Google Analytics, Adobe Analytics, Mixpanel etc.
* Experience with Insurance products, user-center design approach in an agile environment (XP) is highly desired.
* Experience developing SaaS products, technologies and platforms is a strong bonus.
* Four year college degree (marketing, MS&IS, business, management, psychology, HCI, Human Factors, etc.) or equivalent combination of education and work experience preferred.

 

Knowledge and Skills

* Superior strategic, analytical, critical thinking and problem solving skills.
* Excellent communication and presentation skills, to both internal and external stakeholders, both oral and written, including authorship of product-related documentation.
* Strong interpersonal skills, with the ability to interact effectively with technical and non-technical audiences, and senior executives.
* Advanced ability to think strategically and transform strategy into actionable plans.
* Clear understanding of UI/UX design and the basic principles of usability.
* Advanced ability in defining and leading implementation of new processes.
* Ability to compile, analyze and interpret statistical data.
* Advanced organization, planning, and problem resolution skills required.
* Demonstrated experience shipping a product.
* Understanding of conversion optimization, funnel analysis, A/B testing.

 

 

 

 

Training:

Our comprehensive and employee centric training facility located in Costa Mesa provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

Benefits:

· Health Coverage for Medical, Dental, Vision

· Paid time off including Vacation, Illness and Holidays

· Life Insurance

· Disability Coverage

· Pension

· 401k Savings Plan

· Employee Discounts

· Career opportunities across multiple business lines and states

“Creating members for life by exceeding our members’ expectations through valuable products and legendary service.”

AAA is an Equal Opportunity Employer.

The Automobile Club of Southern California will consider qualified applicants with criminal histories for employment pursuant to the Los Angeles Fair Chance Ordinance.

Read Full Job Description
Apply now

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective-C Languages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • FramerDesign
    • ConfluenceManagement
    • JIRAManagement
    • Pivotal TrackerManagement
    • TrelloManagement
    • Adobe AEMCMS
    • Adobe CampaignLead Gen

Location

Walking distance from USC, Exposition Park, and the Expo Line. The rest of Downtown LA's vibrant entertainment and dining minutes away!

An Insider's view of ClubLabs

What’s the vibe like in the office?

Clublabs has a very comfortable and upbeat vibe. Team members are laser-focused on the tasks at hand, yet open to collaborating and connecting throughout the day. You are not alone at Clublabs and I feel I can reach out to anyone for help or insights in the projects I am working on.

Christopher Barnes

Solution Architect - Email

What does your typical day look like?

Just depends on the day. Right now I’m exploring the branch experience. Every day is different. Some day’s I’m in the field working with the team on new digital initiatives and other days I’m speaking with developers and architects on how we best garner change in processes that are nearly 50 years old.

Jay Eck

Special Projects

What are ClubLabs Perks + Benefits

ClubLabs Benefits Overview

We offer all the ins and outs, from medical, dental, vision, 401(k), a pension, PTO, HSA's, FSA's, life and disability insurance, employee assistance program, employee personal and professional development, performance bonus's, employee discounts, employee car buying program, internal credit union, ping pong, an XBox, Bikes, and all the snacks and coffee you can handle.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
In addition, to our Flexible Spending Account (FSA), we also offer participating Health Saving Accounts (HSA) for pre-tax contributions and medical investment for retirement.
Disability Insurance
Short-Term Disability will cover 66-2/3% while our Long-Term Disability may provide up to 50% of covered compensation. Options are available to purchase extra coverage.
Dental Benefits
Dental plans cover 100% of the cost for preventative care.
Vision Benefits
Vision insurance plan provides 100% coverage for annual eye exams and lenses after a $10 and $15 copay respectively.
Health Insurance Benefits
We offer PPO, PPO HDHP (participating HSA's available), and HMO health care plans for employee coverage needs.
Life Insurance
We offer basic life insurance which covers 2x an employee's annual salary for the duration of employment. Options available to purchase additional benefits for yourself, spouse, and child.
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Our 401(K) retirement plan matches 100% of an employee's contributions up to 4% of annual base salary. In addition, the company also offers an eligible pension program.
Performance Bonus
We offer various cash rewards for going above and beyond the call of duty and annual performance bonuses.
Vacation & Time Off Benefits
Generous PTO
Employees receive two weeks paid time off and 3+ weeks after five years of employment.
Paid Holidays
ClubLabs offers most major holidays. Currently we offer 8 paid holidays and 2 flex holidays throughout the year.
Paid Sick Days
Employees receive up to five days a year of paid sick leave.
Perks & Discounts
Casual Dress
Most of us rock jeans, t-shirts and sneakers.
Commuter Benefits
Game Room
Our game room includes a ping pong table and an Xbox One.
Stocked Kitchen
Fully stocked kitchen including unlimited snacks, coffee, tea, and all of the flavored LaCroix you can handle.
Some Meals Provided
Free breakfast provided every Wednesday.
Parking
We have our own parking lots in the downtown area with no costs to employees.
Relocation Assistance
ClubLabs offers relocation assistance, including moving costs and travel expense reimbursement.
Professional Development Benefits
Job Training & Conferences
We offer a wide range of training programs and certification reimbursement through our internal university at AAA, as well as, various offsite training programs.
Cross functional training encouraged
Promote from within
Paid industry certifications
More Jobs at ClubLabs6 open jobs
All Jobs
Design + UX
Dev + Engineer
Product
Design + UX
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Product
new
Los Angeles
Developer
new
Los Angeles