At GoGuardian, Product Managers are the champions of discovering user problems that need to be solved. GoGuardian’s Product Management Team is given the creative freedom and trust necessary to arrive at innovative and industry-leading solutions, supported by incredible design and engineering teams. We’re a team of passionate creators who believe in the power of education and its ability to impact the future trajectory of our youth. 

As a Product Manager, you will be the loudest advocate for your users. You will use your business and technical acumen as well as your in depth understanding of your users’ community to: own the product’s vision and strategy, define new features, enhance our platform, and identify and assess new opportunities. You will drive a cross-functional team to ensure our products are innovative, launched successfully, and ever-evolving to exceed users needs. You will also work closely with your fellow Product Managers, ensuring anything we build upholds a unified product platform experience.  

We’re looking for someone who thrives in an environment of trust, optimism, and consistent questioning of status quo. We trust our Product Management team to define the future of GoGuardian, and in-turn, the future of our impact on education.

What will I be doing?

• Every decision you’ll make, will be on behalf of your users.
• You’ll define and carry out the product vision, strategy, roadmap, and backlog for them and will champion it through the entire organization while also managing tactical initiatives
• You’ll deeply understand the problems that your users are experiencing through research and interaction with customers, and then communicate those problems clearly back to your team
• You’ll receive input and feedback from a wide range of internal and external stakeholders, understand the impact of this work, and then prioritize and deliver it to your team to make sure they are working on the most impactful projects
• You’ll constantly measure and share the success of your product and its ability to solve problems through both quantitative and qualitative measuresYou’ll constantly educate, advocate, and evangelize your product initiatives so there is internal awareness and alignment

What skills do I need?

• You have 2+ years of experience of product ownership/management experience
• You have experience developing products using APIs and managing product integrations with 3rd parties
• You have exceptional verbal and written communication skills and are comfortable speaking with both internal and external stakeholders
• You have developed key performance indicators to measure success/impact of your work and can speak to decisions you’ve made to improve those metrics
• You substantiate any product decisions by proving, or disproving, their validity with experimentation and measurable results using qualitative and quantitative data
• You can clearly communicate the vision of your product, the roadmap, and the rationale behind them. You’re comfortable making decisions without consensus. You know when and how to equip other business units to further support your product and value product alignment
• You have an understanding of the technical architecture of complex & modern web applications. You’re able to tailor the level of technical communication based on the audience the room

What else will help me succeed?

• You incorporate user impact metrics as part of your success metrics (you do not build just to drive revenue and do not build anything without customer validation)
• You’ve also built products that have failed (and know why they did)
• You have a strong technical understanding
• You value and favor user needs and concerns over your own to inform product direction
• You regularly use data to objectively evaluate ideas and assumptions
• You understand and value the importance of quantitative and qualitative data
• You know when and how it’s appropriate to say “no”
• You possess a passion for education or EdTech
• You are a natural advocate and evangelist, willing and eager to talk about the value of your products to anyone at any time

What attitudes and mindsets will enable me to be successful at GoGuardian?

• You are constantly looking for new opportunities to personally grow
• You approach problems with modesty and a beginner’s mindset
• You are collaborative in your approach and are always looking for opportunities to engage peers and other functional groups
• You value diverse perspectives and backgrounds 
• You welcome and apply feedback
• You approach problems with a data-driven mindset, building a hypothesis and proving its validity with experimentationYou consistently challenge the status quo.
• You would never implement a tool or process with the reason: “That’s how we’ve always done it”

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns, or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.