Lead Educator
We’re seeking a Lead Educator to join our team and provide our customers with even more knowledge! If you’re a trained herbalist or nutritionist, and love educating others, you’ll be a perfect fit! (One of these qualifications is required to be considered for the position) If you or someone you know is interested - shoot over a PDF resume to [email protected] & tag your friends below!
Duties and responsibilities:
Train and educate Four Sigmatic team members and partners on products and ingredients on an ongoing basis
Develop and communicate in-depth product and ingredient descriptions
Respond to technical customer questions that require research and detailed responses
Help educate customer via social media on Four Sigmatic products and ingredients
Create and carry out additional education programs and resources for customers
Assist the R&D Manager in new and existing ingredients sourcing
Assist the R&D Manager in product development with customer feedback in-mind
Requirements
Have an upbeat, calm and positive attitude
Must be immersed in the world of health and wellness
In-depth knowledge about mushrooms, herbs, adaptogens, etc is required
Prior product development experience is required
Prior product sourcing experience is encouraged, but not required
Prior customer service experience is encouraged, but not required
Ability to perform well under pressure and when handling difficult situations
Ability to work quickly and efficiently in a fully distributed workforce
Excellent written and verbal communication skills