Lead Educator

| Greater LA Area

We’re seeking a Lead Educator to join our team and provide our customers with even more knowledge! If you’re a trained herbalist or nutritionist, and love educating others, you’ll be a perfect fit! (One of these qualifications is required to be considered for the position) If you or someone you know is interested - shoot over a PDF resume to [email protected] & tag your friends below!

 

Duties and responsibilities:

  • Train and educate Four Sigmatic team members and partners on products and ingredients on an ongoing basis

  • Develop and communicate in-depth product and ingredient descriptions

  • Respond to technical customer questions that require research and detailed responses

  • Help educate customer via social media on Four Sigmatic products and ingredients

  • Create and carry out additional education programs and resources for customers

  • Assist the R&D Manager in new and existing ingredients sourcing

  • Assist the R&D Manager in product development with customer feedback in-mind

 

Requirements

  • Have an upbeat, calm and positive attitude

  • Must be immersed in the world of health and wellness

  • In-depth knowledge about mushrooms, herbs, adaptogens, etc is required

  • Prior product development experience is required

  • Prior product sourcing experience is encouraged, but not required

  • Prior customer service experience is encouraged, but not required

  • Ability to perform well under pressure and when handling difficult situations

  • Ability to work quickly and efficiently in a fully distributed workforce

  • Excellent written and verbal communication skills

 

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Location

1450 2nd st , Santa Monica , CA 90405