Director, Product Management (Fraud & Identity Risk) at TeleSign

| Marina Del Rey & Playa Vista
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Director, Product Management (Fraud & Identity Risk)

As the Director, Product Management, you will provide leadership and strategic focus in defining, launching and managing our new data product. You will be responsible for bringing to market innovative products that deliver recurring customer value and make the world around us more transparent. You will be responsible for one or more products and propositions and the complete product lifecycle. This includes market requirements, commercial justification, development, go to market, and revenue achievement. You will work on prioritizing the data platform product roadmap, as well as setting and executing the strategic growth plan. You will work with all of Telesign’s functional areas and vendors, utilizing first and third party data to build and launch our new data offering. You will also successfully manage and develop direct reports. 

What you’ll do:

  • You will champion product initiatives and business cases to executive management team for prioritization and development.
  • You will act as a key product expert, evangelist, and advocate for initiatives, programs, and projects.
  • You have a strong quantitative background to support data-informed decision-making.
  • You are accountable and communicative when it comes to meeting deadlines and ship dates.
  • You have a solid understanding of engineering and technical depth that lets you understand and earn the respect of best-in-class engineers.
  • You are highly organized and enjoy rallying a cross-functional team to deliver ambitious goals.
  • You have experience partnering with research throughout product development and incorporating insights and evidence into product decisions.
  • You have excellent communication skills and excel at translating customer problems & ideas into product requirements.
  • You are dedicated to keeping our clients at the center of product and design decisions, and strive to improve the overall customer experience.

What you’ll bring to the table:

  • Bachelors Degree in STEM, Mathematics or Economic required, Masters or MBA strongly preferred
  • 7+ years of progressive experience in product management, with 2+ years in a leadership role
  • Demonstrated ability to build and scale a data platform and/or data products
  • 5+ years of Product experience in building Fraud, Risk and ML solutions
  • Experience working with a vendor in the space of Fraud, Identity or Risk preferred
  • Experience with agile product development and SaaS are a plus.
  • Creativity and knowledge in all areas of UX and product management including the ability to conceptualize, develop and implement innovative features and solutions
  • Proven track record successfully managing products to meet aggressive growth targets; ability to develop and manage product pricing strategies.
  • Consistent track record of developing products with best-in-class customer experience
  • Prior experience coordinating with Compliance/Info-Sec in a highly regulated industry with routine audits.
  • Strong project management skills, and willingness/ability to own key parts of the product, end-to-end
  • Technical aptitude - through education or experience, it's important that you can work closely with engineers to evaluate different approaches to implementing product features, weighing cost/benefit tradeoffs especially for developer APIs that we expose to our Sellers for integration
  • Excellent ability to partner with sales teams

About TeleSign:

TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. 
Our global team consists of the best and the brightest in the industry and we treat them as such. We provide a variety of excellent benefits ranging from the standard: 401(k) matching, free lunches, generous PTO, and flexible schedules to the not so standard: quarterly performance bonuses, in-house massages, our state of the art office with panoramic views of the marina and hills, and so much more! ;)   

TeleSign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.
TeleSign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
TeleSign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.

Telesign does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • SqlLanguages
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    • DjangoFrameworks
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    • Microsoft ProjectManagement
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Location

TeleSign’s global headquarters is located just steps from the beach in Marina del Rey and provides breathtaking views of Santa Monica & Hollywood Sign
TeleSign Tells Employees with Ideas: Great, Make Them Happen
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An Insider's view of TeleSign

How does your team reward individual success?

It’s great to be successful at TeleSign! Managers are very good at recognizing achievements and inspiring you to go do more. And on the top of that - we have annual achievers’ trip for 20 top performers! Every year we travel and have fun in one of the most exotic and adventurous places in the world!

Maja

Principal Customer Success Manager

How do you collaborate with other teams in the company?

As a member of the marketing team, I create our content. One way in which we collaborate is on the putting green in the sales corner. I hold a daily standup with them and pitch ideas over a putting competition. I simultaneously help drive revenue for the company and improve my short game.

Dave

Communications & Content Marketing

How does the company support your career growth?

I started at the company 6 years ago in Sales Development. Since then, I’ve done business on 4 continents and 11 countries. I have had the opportunity to experience firsthand how digital transformation is shaping the world we live in and creating new opportunities and challenges for those that can operate in an ever-changing business landscape.

Andy

Sales & Strategic Alliances

How do you empower your team to be more creative?

Providing the freedom and space to operate, we encourage our teams to innovate constantly, using their creativity to land on new and exciting outcomes.

Tim

Chief Financial Officer

What makes someone successful on your team?

To be successful at Telesign you need to be passionate, driven, and have a great attitude. If you are motivated to learn new technologies, help refine our process or conceptualize solutions, you will fit right in. We are big advocates of diversity and inclusion and we love how different we all are here.

Ben

Director, WW Customer Success

What are TeleSign Perks + Benefits

TeleSign Benefits Overview

TeleSign’s global HQ is located just steps from the beach and provides breathtaking views of the Pacific Ocean, Santa Monica Mountains and the Hollywood sign. Perks include an entrepreneurial environment with a flexible work schedule and open PTO. TeleSign provides its employees the chance to grow their career at the cutting edge of digital identity at one of Silicon Beach’s fastest growing tech companies.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
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