City National Bank
City National Bank proudly offers services, tools and technology that put our people and communities first.
Remote
Hybrid

Digital Product Manager

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Employer Provided Salary: 92,114-156,880 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Overview
DIGITAL PRODUCT MANAGER
WHAT IS THE OPPORTUNITY?
The Digital Product Manager oversees a small/medium range of responsive web and/or mobile app cababilities. Works on problems of diverse scope where analysis of situations or data requires a evaluation of identifiable factors. Solves complex problems, takes a new perspective on using existing solutions
Marketing Product and Digital Division
As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business. The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.
What you will do

  • Help define and continually update the product strategy and roadmap, which is aligned to the LOB, CNB and ultimately Client needs.
  • Drive the day-to-day activities of the agile development team using a BDD model.
  • Deeply understand and empathize the challenges our market, clients and stakeholders face and how our products help to solve them
  • Assess value, develop use cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with the product strategy
  • Facilitate requirements definition sessions with stakeholders , as well as working with BDD methods with your development team
  • Establish annual goals, OKRs & KPIs; iterate on solutions using data to inform your decisions
  • Engage with user experience and research teams to define and implement client usability testing, concept validation, and co-creation studies to gain insights and identify client needs and solutions (Design Thinking).
  • Lead and manage cross-functional teams to get buy-in/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and other LOBs.
  • Evangelize product management best practices, and be a change agent in an evolving digital organization


Must-Have*

  • Bachelor's Degree or equivalent
  • Minimum of 4+ years working in Digital Product Management or similar
  • Minimum of 2+ years of direct experience developing digital products, and technologies from start to finish.


Skills and Knowledge

  • MBA preferred
  • Experience in JIRA/Confluence/AHA!
  • Experience in Agile, SAFe
  • Experience writing Epics/Features/Stories and Documentation
  • Excellent Stakeholder Management
  • Experience Managing and Owning a Feature Roadmap
  • Setting OKRs and KPI Management
  • Experience with Human Centered Design & BDD methodologies
  • Digital Product experience acrossResponsive Web and/or Mobile App
  • Client and Stakeholder Empathy
  • Data driven decision making
  • Deep understanding of Digital Banking Products and Experiences


Compensation
Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

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What are City National Bank Perks + Benefits

City National Bank Benefits Overview

We strive to be the best at whatever we do, and that includes the benefits and perks we offer our colleagues.

We understand that colleagues have different needs. As a result, we look to offer a holistic program to support and address physical, emotional, financial and social needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Our 11 Colleague Resource Groups (CRGs) help colleagues deepen their relationships and knowledge at work, encouraging more people to connect, learn and celebrate with each other.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Coverage generally begins on the first day of the month following employment, and colleagues are able to cover spouses, domestic partners and/or dependent children.
Life insurance
Wellness programs
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Pretax and Roth 401(k) - the company matches 75% of the first six percent of eligible pay a colleague contributes each pay period. Match dollars are immediately vested.
Performance bonus
Some positions may be eligible for bonus and/or commissions
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation + Time Off
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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