About the job

We won’t beat around the bush, at Hawke we don’t expect you to run - we expect you to soar. We’re looking for self-starting, energetic individuals to help power our rapid development and growth, taking Hawke to new heights on a daily basis. We're looking for a part-time Junior IT Coordinator to help out or IT Manager for 20 hours a week.

Responsibilities: 

• Order new hire equipment- laptop, monitor, keyboard etc.
• Onboard new hires in all appropriate portals 
• Act as a backup “front line first responder” for the IT department - emphasis on ticket maker (someone to watch Slack while our IT Manager is occupied with another task)
• Oversee and audit our “Living Document” that includes updating the document with all new hires and off-boardings
• Follow up with any users on outstanding mandatory applications--checking with people on why they have’t installed anti-virus or RMM, walking people through the couple steps to get the same working correctly 
• Join our IT Manager on troubleshooting problems as time allows, basic IT apprenticeship- learn the logic of determining what is responsible and how to best resolve it.