Position: Senior Manager, Information Technology Operations

Reports to: VP of Engineering

Location: Culver City

Essential

As our the leader of a newly formed IT team, you’ll help our teams collaborate effortlessly. You’ll have the opportunity to educate and enable others through technology through both short and long term planning. This is an exciting role as it is our first formal IT hire.

What You’ll Do:

• Take ownership over MDM solution, roll-out, asset inventory (Jamf, Apple Business Manager)
• Own relationship with Apple Business team
• Support onboarding new hires with ordering equipment, new device setup
• Support off boarding employees with asset locking, wiping, intake, and refresh
• Establish company policy for cyber security, device and internet use
• Setup hardware leasing/refresh program with Apple and our Finance team
• Own and manage our on-site internet provider relationship, network equipment and setup (Ubiquiti)
• Own and manage on-site access control systems (Kisi and Envoy)
• Organize and manage new equipment setup in-office (ie. Voip Phones, TV install, team meeting space setup)
• Setup in-office Zoom rooms
• Assist in hardware purchasing and roll-out for new business opportunities, like future Retail stores

Team Enablement + Education

• Google Workspace, Drive, Dropbox setup, iCloud, etc configuration, training
• Own and train on team collaboration tools, ie. Slack, Zoom, iWork, Office
• Support team with important meetings and presentations
• Provide technical support and training across the company

What You Need:

• Demonstrated ability as an in-person support technician, recommended 3-5 years
• Ability and friendliness to walk coworkers through the problem solving process
• Must be proficient in Mac + PC, MDM, Google Workspace, and other collaboration tools

Why Ritual?

Since launching in October 2016, Ritual has grown to be a cultural revolution in the health industry. We’re not about pseudoscience, half-truths or health fads. We are simple, effective, and backed by real science. We have some pretty great benefits & perks related to our office environment, however, they have been limited due to the global health situation. See below for our adjusted available benefits + perks until we can get back into the office together! 

• Medical/Dental/Vision/Life Insurance
• Healthcare & Dependent Care FSA
• Equity participation
• 401k Match - Up to 4%
• Pet Insurance
• Free Ritual Forever
• Unlimited PTO - 10 days minimum to keep you fresh
• 18 paid holidays
• Bi-Annual Performance Reviews
• “Ritual First Fridays” - Entire company takes off the first Friday of each month while we are working remotely
• 12 weeks paid maternity/paternity leave and we cover health insurance during any additional time taken under-protected baby bonding time off
• Periodic group workouts with trainers on Zoom
• Work from Home stipend
• Childcare stipend (monthly expense)
• Flex time for returning to work birth-parents

Ritual is an Equal Opportunity Employer. We are committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.