Note to applicants: remote in the US is ok, except Colorado

Who we are

Albert is a new type of financial service that uses powerful technology to automate your finances, with a team of human experts to guide you. Albert saves and invests automatically for you, helps you avoid overdrafts, finds savings you’re missing, identifies bills you’re overpaying, and much more. Text Albert a financial question, and our geniuses won’t just offer guidance — they’ll help you take action.

We're an LA-based startup with a proven business model, backed by top-tier institutional investors and with nearly 8 million users who have trusted Albert to help them achieve their financial goals. We're on a mission to democratize money management through our simple, beautifully designed product, and we're looking for thoughtful, talented people to join us on our journey.

About the role

As a key member of our team, you will be responsible for Albert's identity management and application access. As a Systems Administrator you will help the company by automating manual processes, building out tools and managing systems, and ensuring stability and availability of all IT services and processes.

Things you're good at

• Ownership: dive in and take ownership of IT systems and services.
• Organization: The ability to perform at a high caliber and in compliance with Industry Best Practices and Procedures on individual assignments/projects as well as on team assignments/projects.
• Teamwork: at Albert, one of the underpinnings of our culture is being empathetic. We care about our customers’ financial wellness, we care about the health of our business, and we treat each other with kindness and respect every day.
• Automation: This chart lives in your brain and you seek to make process faster, easier and more secure through process automation.

Responsibilities

• Provide exceptional customer service and communicate clearly to end user and peers
• Ingest and solve level 3 helpdesk tickets as required
• Own application access, identity platforms and the employee lifecycle
• Automate our IT systems and processes
• Meet our compliance requirements through intelligent process creation and implementation
• After hours, holiday, and weekend support as scheduled in advance

Requirements

• BS in Computer Engineering or related field
• Strong attention to detail
• Experience working in an all SaaS IT environment required
• IdP management - Okta experience required (certification a plus)
• iPaaS management:
• Deep understanding of SaaS API management
• Okta Workflows preferred
• Scripting experience w/ APIs
• MacOS management experience a plus
• JAMF experience a plus
• Knowledge of compliance frameworks (SOC/PCI/etc) a plus
• Basic understanding of networking principles
• Knowledge of DevOpsSec best practices

Benefits

• Competitive salary and meaningful equity
• Health, vision and dental insurance
• Meals provided
• Monthly wellness stipend
• 401k match

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