Senior IT Specialist

| Los Angeles

In this role you will:

  • Support desktops and laptops in a multi-platform OS environment (OS X, Windows, Linux), e.g. imaging, backup, maintenance
  • Assist with onboarding new hires, including provisioning equipment and workstation setup.
  • Configuration, maintenance, troubleshooting and repair of all office computers, equipment and peripherals
  • Provide support for employees on issues as necessary (including, but not limited to, software installation, password resetting, printer connections and remote support).
  • Respond to support requests in the IT Helpdesk both in person and via a ticketing system
  • Support other office technology (phones, televisions, projectors, video conference equipment etc.)
  • Day-to-day maintenance of conference rooms, computers, printers and other office equipment

We are looking for:

  • Education in computer systems and technologies or equivalent work experience is required.
  • Proven track record of maintaining IT structural integrity
  • Friendly personality with excellent written and verbal communication skills
  • Familiarity with managing cloud services (Google Apps, SSO, Slack, etc.)
  • Excellent organizational skills. You must be able to keep the equipment areas tidy!
  • Must have strong background in troubleshooting Linux, Mac and Windows desktops and servers
  • Able to exercise discretion and keep strictest levels of confidentiality.

 

Perks and benefits:

  • People – the best part of Zest
  • Competitive salary and equity grants
  • Robust healthcare plans, matching 401K and unlimited vacation time
  • Dog friendly office with lounge areas, video games and gigantic jigsaw puzzles
  • On-site gym with employee run fitness classes
  • Generous family leave policy (6 month maternity leave/3 month paternity leave)
  • Tuition reimbursement, conference allowance and Zest talks
  • Complimentary massages, manicures, pedicures and more
  • Daily catered lunches from LA’s best restaurants and fully stocked kitchen
Read Full Job Description

Location

The office has lots of great fun after work activities, such as bars, escape room games, and an indie theater.
1377 N. Serrano Ave., Los Angeles, CA 90027

Insider's spotlight

What's something quirky about your company?

All of our conference rooms are named after famous 80's bands and have the records on the door to help us keep them straight! Our benefits rooms features hair metal band Poison, our main boardroom is Iron Maiden, and my favorite conference room is Devo.

Lucy

Executive Assistant

How do you collaborate with other teams in the company?

Some of the best ideas for my team have come from family style lunches with a random group of coworkers. Our open office space allows unfettered access to everyone in the company, and when you couple that with reasonable confidence that you’re surely not the smartest person within earshot, cross-functional collaboration at Zest is just status quo.

Jose

Business Operations Associate

What makes someone successful on your team?

A successful Business Analyst at ZestFinance embraces new and challenging problems, takes ownership of driving a team to develop data-driven, rigorous solutions, and clearly communicates those solutions to a variety of stakeholders. And they do all of that while never taking themselves too seriously and remembering to have a good time!

Leland

Lead Business Analyst

The first step is to create a safe space where they feel that they can give voice to ideas and get feedback. So I try to encourage openness and I try to show my team that their input is valued. When people know that they can share their ideas, and that behavior is rewarded and reinforced, they’re more likely to be thoughtful and creative.

Jay

CTO

I love working in a talented team with individuals from a variety of backgrounds. Across the board, we have expertise in a comprehensive set of data science problems, and our ever-growing aptitude in predictive modeling enables and encourages senior management to pursue novel, challenging goals. It’s thrilling to see such direct impact of my work.

Ozan

Data Scientist

Perks of working here

401(K) Matching
401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental
Flex Work Hours
Game Room
Generous PTO
Happy Hours
Health Benefits
Onsite Gym
Generous Parental Leave
Parking
Pet Friendly
Recreational Clubs
Some Meals Provided
Stocked Kitchen
Tuition Reimbursement
Unlimited PTO
Vision
Volunteering Opportunities
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