Manager IT Business Operations

| Santa Monica

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

 

UMG is currently seeking to fill the role of Business Operations Manager. In this role, the Business Operations Manager will be a part of the IT Organization and will work closely with the Head of Business Development & Operations.

 

Job Functions:

  • Keep your finger on the pulse of IT operations to ensure we're running as successfully as possible, stepping in to help drive improvements when identified.
  • Coordinating and supporting senior leadership team in cross-functional strategic initiatives.
  • Provide visibility on progress achieved on priorities, working with respective project teams and synthesizing highlights for executive consumption.
  • Create connective tissue by working with and sharing knowledge among various functions, including Business Operations, User Enablement, Engineering, and Global Support teams.
  • Engaging and soliciting input from stakeholders across the organization
  • Collaborate with User Enablement to support training efforts.
  • Work with HR to manage IT intern programs.

Job Requirements:

Skills/Abilities:

  • Relationship building: ability to build trust quickly, high degree of empathy and expertise at managing senior, cross-functional relationships
  • Effective communications: excellent communication skills to distill complex thoughts and strategies into simple, actionable recommendations.
  • Team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing. environment to help our growing business and how LinkedIn operates.
  • Natural problem-solver: comfortable with data and ambiguity, and able to both delve into the details and engage meaningfully on higher level strategy.
  • Executive presence: experience working closely with senior executives to solve challenging business problems; credibly present and debate recommendations with senior leadership.
  • Exceptional organizational skills.

Experience:

  • A minimum of 5+ years of work experience in strategy/operations at a technology company.

 

 

Universal Music Group is an Equal Opportunity Employer.

 

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AccessDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • SAP HANADatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail

Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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