Lead Data Support Manager

| Orange County
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The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency.

So if you’re talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk.

This Lead Data Support Manager will oversee our Data Capture Fulfillment team in Ventura and Irvine, CA. This is a team that works in collaboration with our business teams to ensure top notch Datafication. We’re looking for someone who is enthusiastic about leading & managing a growing team of junior-mid level data professionals, and is equally as interested in learning about new & complex data/database technologies. An ideal candidate will serve as a people leader, as well as a mediator between account and technology teams, helping both reach solutions on high-priority technical issues. There is plenty of room for advancement in this role within the department or otherwise within our company.

WHAT YOU'LL DO:
  • Provide oversight, guidance and mentorship to members of the Global Support Team.
  • Maintain management accountability for Data Capture Fulfillment Team KPI achievement
  • Manage management responsibility for Data Capture Fulfillment Team member development and performance
  • Manage Data Capture Fulfillment Team process improvement initiatives and projects
  • Oversee Creation and manage systems/ processes of datafication
  • Multi-task, manage and generate new data segments from internal data sets
  • Manage our internal taxonomy for data segments
  • Collaborate with Software Engineers and Data Scientists in building & testing prototypes for margin-generating products
  • Create custom data segments for clients
  • Manage and create reports related to team performance and data entry tracking
  • Manage and prioritize inventory for datafication
  • Set up and manage checks & balances in data entry process
  • Managing and automating refreshing of data segments
  • Run and automate scheduled scripts for data creation
  • Responsible for accuracy of processes and data creation
  • Maintain categorizations of data segments inside our DMP
  • Act as a primary conduit/catalyst between the Data Capture Fulfillment Team and other TTD Teams
  • Oversee and contribute to the company’s Knowledge Base by the creation of new Articles and updating existing ones
  • Assist with screening and hiring permanent team members for the Data Capture Fulfillment Team
  • Assess Team progress and identify needs of the Data Capture Fulfillment Team
  • Coordinate in-depth training on Data Capture-related tools and processes
WHO YOU ARE:
  • Bachelor’s Degree from a four-year university or relevant substitute experience
  • 2+ years relevant work experience in a technical, data analytics and/or applications support role
  • 1+ years in a technical lead or people management role
  • Excellent verbal and written communication at a technical level
  • Outstanding analytical and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced “start-up” environment
  • Possesses creativity to generate new ideas and ways to create data sets
  • Skills in Python, SQL, HTML, JSON, XML, and API integrations
    • Experience with R & JavaScript is a plus
  • Proven experience and ability to develop complex SQL queries and reports
  • Knowledge of RTB, DSPs, ad exchanges, aggregators, and ad servers is a plus
  • Knowledge of Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
  • Ability to collaborate cross-functionally with other departments and understand highly technical processes and projects given from our engineering team
  • Ability to manipulate and draw insights from extremely large datasets with minimal support
  • Must have deep hands-on expertise with SQL Server and data warehouse methodologies/practices
    • Experience with Vertica is a plus
  • Experience in a customer / client facing role (working directly with business stakeholders)
  • Effective time management skills – ability to prioritize and meet deadlines
  • The ability to lead by example, to teach others, and to maintain top productivity

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • FluxLibraries
    • ASP.NETFrameworks
    • AerospikeDatabases
    • SQL ServerDatabases
    • VerticaDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Our LA office is across the street from the Promenade at Howard Hughes Center, offering a wide range of amenities with easy freeway access.

An Insider's view of The Trade Desk

How would you describe the company’s work-life balance?

It’s not uncommon in our Ventura office for several engineers to go surfing on their lunch break or when the waves are just right. For those of us who can’t seem to swim, we tend to play basketball during lunch. Others like to take hikes behind the office along the hillside, work out or even run along the beach.

Ephraim

Data Specialist

How do you collaborate with other teams in the company?

We work in pods of 3-4 per client. Each pod has a trader, account executive, and account manager. Typically, account managers handle the daily communication with the client, provide platform training, support traders in optimizing/troubleshooting campaigns, and support sales. The three roles are indispensable to each client .

Amy

Account Coordinator

How does the company support your career growth?

Everyone at The Trade Desk invests in each other’s growth. Management is very good about keeping up with everyone and understanding what your career plans are to help work with you in achieving them. The best part is being able to work together with a brilliant team to learn and grow together so you are never alone.

Nathan

Trading Specialist

How do your team's ideas influence the company's direction?

One of my favorite meetings is our monthly product pitch where employees from all over the company get to pitch their ideas to our senior leadership and product teams. We are a product driven company and nothing informs the direction of our business more than having a say in what we should build next.

Alex

VP, Client Services & Strategy

What’s the vibe like in the office?

People come to the office to get their work done, but also want to enjoy their time in the office as well. We all take turns DJ’ing the Bluetooth speaker in the office and taking music requests from others. There’s constant collaboration and communication going on between all teams in the office.

Katie

Senior Account Manager

What are The Trade Desk Perks + Benefits

The Trade Desk Benefits Overview

At The Trade Desk we think what you do outside the office is just as important as what you do inside the office, which is why we offer a range of benefits to help our employees lead a healthy and balanced life. We offer competitive benefits ranging from parental leave to savings and investments plan that help you plan for the future. We have offices around the world and they all have something that makes them unique, whether there's a fridge stocked with local craft beer, or daily ping pong tournaments, there's always something fun happening at our TTD offices.

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking

Additional Perks + Benefits

Friendly Nerf wars, Foosball tourneys, and good vibes...our LA office is centered around bringing your whole self to work.

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