Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.
- Right now we’re funding over $4.3 billion in home loans per month
- We’ve funded over $42 billion in loans and $3.5 billion in insurance
- We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
- We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020
- Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
- We were listed to Forbes’ FinTech 50 2020
- And #15 on the 2020 CNBC Disruptor 50
- We’ve secured over $254 million from our investors to date
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Better is looking for a Jira Administrator to support our rapid growth. This person will report to and work strategically with IT leadership. They will help Better to maintain and improve our growing Atlassian environment, and take ownership of all Atlassian related projects. The ideal candidate is a technical person who can balance day-to-day operations and larger project work.
Responsibilities will include:
- Coordinating Atlassian Cloud, Jira, Jira Service Desk, and Confluence.
- Leading all aspects of the Atlassian tool chain including workflows, custom fields, schemes, add-ons and integrations.
- Ensuring system availability of Atlassian tools based on defined SLAs.
- Developing metrics dashboards, heatmaps, reports to provide development teams and senior leadership with meaningful operational/performance metrics and status reports.
- Collaborating with partners requesting Jira project changes to provide effective solutions which meet their requirements.
- Adhering to Jira best practices and maintaining consistency across our instance.
- Using JIRA REST APIs for integration with other tools like Slack, Monday.com, github and Integration/Automation frameworks.
- Improving return on investment by handling licensing and Atlassian spend.
About You:
- 5+ years of JIRA administration experience, supporting large enterprise environments
- Have led implementation and owned all aspects of an Atlassian environment
- Proficient in ScriptRunner / Groovy / JQL and PowerScripts
- Proven track record with Atlassian installations, migrations and upgrades
- Advocate for process efficiency and consistency
- Can provide creative solutions for process problems that align with Jira standard methodologies
- Have worked in other high growth environments
- Understand current core business processes and existing technical solutions
- Able to lead focused Jira and process discussions with a variety of organization members
- Able to write user facing documentation and lead trainings
- Preference for those who have worked with global IT teams in the past
The Better mission is rooted in values that drive us.
- We do what’s in the best interest of the consumer, not ourselves
- We have growth mindsets, not fixed ones
- We believe that success lies in execution, not credentials
- We act like owners, not just employees
- We work to find answers on our own, not wait for them to be given to us
- We optimize for mission, not ego
Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.
Better Benefits & Compensation
Our total rewards package consists of base salary, yearly cash bonus, equity and benefits. Additional employment-related benefits include:
- Comprehensive healthcare, retirement, and voluntary benefits—including medical, dental, vision, savings accounts, 401k, and more
- Personalized care and tools for realizing your mental health and wellness goals
- Robust holistic wellbeing offerings where you can experience unlimited access to virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, physical therapy, and more
- Unlimited time off (with manager approval)
- 12 weeks of paid parental leave after only 90 days of employment, and 20 weeks after 24 months of service
- Inclusive fertility benefits for you or your eligible dependents, regardless of participation in a Better medical plan
Better is an equal opportunity employer. We do not discriminate on the basis of age, race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, age, or any other basis protected by law. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.
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