Safer Students. Better Learning. At GoGuardian our software is revolutionizing K-12 education by helping teachers and students tap the educational power of the internet in safe and inspiring ways. As the only solution in its space built exclusively by, for, and with educators, it's easy to see why GoGuardian was just named Inc. 500's fastest growing Education company and 5th fastest growing Software company. 

We're currently looking for a Help Desk Support Specialist to be on the front lines in our El Segundo office, supporting employees in a primarily Mac and G Suite environment. This is an exciting opportunity to work at a high-growth, fast-paced technology startup where you'll be a key contributor and wear multiple hats.

Our environment: approximately 125 users (and growing!) with a handful of remote based employees; predominantly Mac users, G Suite, Jira & Confluence, AWS infrastructure and Meraki firewall.

What you’ll do:

· Provide Level 1 support for day-to-day operations and IT needs of our employees

· Onboard and Offboard users

· Mobile device management

· Audio/Visual setup, support, and troubleshooting

You’ll bring your passion for interfacing with people and 1-3 years of experience in:

· G Suite management

· Mac OS X

· Ticketing systems

· MDM - Jamf or similar

· Audio/Visual equipment

 It's a bonus if you have:

· AWS, Meraki/firewall, VPN, AP or SSO experience

· Worked in a SaaS environment

· Passionate about education and technology

Join us in our mission to provide students with a safe and stimulating learning environment! At GoGuardian, you’ll get to work with interesting and motivated people and solve challenging problems in a great environment. If you’re passionate about protecting and cultivating a generation of learners, this is a great opportunity for you! At GoGuardian, we pride ourselves on bringing the very best talent to empower millions of student lives in the most impactful way.