Cloudvirga is seeking an exceptional IT Support Specialist to join our growing team in Orange County! The IT Support Specialist will work as part of a passionate, agile Information Security and IT Operations team dedicated to delivering compliant, leading-edge systems and security to both our employees and customers. Your customer service mindset combined with your technical expertise in a mixed Windows/Mac environment will ensure your success in this role as you support our ever-growing staff at our Headquarters offices located in UCI Research Park. You are an avid supporter of emerging workplace technologies and providing top-notch support to your co-workers is the fuel that drives you! If you are looking to join a growth-stage FinTech company with an energetic, driven workforce looking to disrupt the mortgage industry, please keep reading!

What you’ll do:

• Provide stellar, proactive and personal technology support to our growing staff
• Be the go-to subject matter expert for laptops, desktops, tablets and phones
• Manage A/V equipment in conference rooms and common areas
• Manage ticketing workflow for incidents and requests
• Develop and maintain both user-friendly and technical documentation
• Ensure that all end-user equipment deployed is up-to-date and functioning securely
• Closely manage IT and user-deployed inventory
• Other duties as they may be assigned
   

 We’re looking for someone who has:

• 3+ years of experience in supporting end-user computer software and hardware in a mixed Windows/Mac office environment
• 2+ years of desktop imaging and deployment technologies
• Knowledge of PowerShell usage and ability to write/modify scripts
• Strong knowledge of Windows 10, OSX and Active Directory
• Experience managing Office 365, including OneDrive, SharePoint, etc.
• Experience supporting end-user VoIP software and equipment
• Experience with any mobile device management (MDM) platforms
• Ability to work flexible hours when needed, rack/stack equipment and lift up to 50 LBS

Where You’ll Work:

Cloudvirga is a FinTech startup that is disrupting the lending industry with an intelligent consumer point of sale platform. We’re tackling the home loan process, while creating a better experience for consumers, reducing loan costs and time to close, and eliminating the hassle of multiple touch points. We encourage our employees to be innovative and we empower our teams to deliver creative solutions to automate the trillion-dollar home loan market. Having been adopted by several top lenders in the country, Cloudvirga is one of the fastest growing companies in this space!

We offer all full-time employees unlimited paid time off to allow our team members to properly recharge, competitive base salaries, bonuses, equity, and affordable health coverage with generous company contributions.