Epirus designs and builds cutting-edge, high-powered microwave (HPM) systems that have the ability to transform industries. With a successful foothold in the defense industry, where we invented directed energy weapon systems that surpass current capabilities, we’re creating new possibilities for intelligently-driven power products in commercial markets.

Job objective: This is an exciting role in a growing company. The ideal candidate for the position is ready to be the first contact for the end-user, providing proactive and holistic IT support. You will be part of a growing IT team inside a dynamic and challenging environment. The team is focused on developing long term solutions, transformative IT and providing an exceptional level of IT support for our employee base.

Duties 

• Provide top-notch, proactive, IT support to local and remote employees
• Manage and respond to tier 1 through tier 3 IT, Helpdesk and InfoSec tickets
• Assist with large-scale and global IT and InfoSec projects and tasks
• Manage computer and IT equipment life cycles
• Optimize workflows and evaluate new solutions that allow us to scale
• Troubleshooting tasks and operating system/application support on Microsoft Windows OS, Mac OS, mobile devices and other platforms
• Employee account creation and deletion and audits, on-boarding and off-boarding

Required Qualifications

• BS degree in Computer Science, Systems Science, or Computer Engineering
• 2+ years of relevant experience in a fast-paced, startup-like, environment
• Systematic problem-solving approach with the ability to adjust quickly to changing priorities
• Strong interpersonal skills and ability to work with cross-functional teams and customers

Desired Qualifications

• Startup experience and/or Defense/Aerospace/Military experience
• Experience and/or interest in Information Security and Cybersecurity 
• Collaborative; capable of working across all levels of the organization
• Organized; comfortable working in a fast-paced, ever-changing environment
• Hardware/software/network training and/or certification in systems such as; MCSE, Network+, Security+, Microsoft 365, etc.
• Experience with common corporate technology stack platforms including: G-Suite, Office 365, Slack, Microsoft Teams, Atlassian, Jira, Confluence, Sharepoint, Zoom, etc.
• Experience with FortiGate/FortiClient products, endpoint protection products, MDMs, etc.

At Epirus, we strive to be fast, efficient, and limitless in our approach. This agility, combined with a culture of innovation in systems development, allows us to move quickly without losing the decades of lessons learned.    

We have developed technologies that leverage new breakthroughs in sensors and high-power microwaves, combined with computer vision and advanced software control. Our first broad-market application is a comprehensive defense system to defeat offensive drones at scale.