POSITION SUMMARY
To build the world's most consumer-focused clean energy platform and inspire a connected movement of people towards a brighter energy future. This is Inspire’s mission statement. Our goal, to reverse the relentless rise of Co2 and the GHG that cause man-made climate change. We offer the first comprehensive platform for the energy efficient smart home. A subscription service for smart devices, clean energy technologies, and energy management, coupled with pro installation and on-bill financing.
Our Santa Monica office is looking for an IT Manager to run the IT operations at Inspire, including networks, telecom, corporate security, computer provisioning and maintenance. Reporting to the Sr. Director of Engineering, you will ensure employees are able to do their best work in the Santa Monica and Philadelphia offices.
THE IT MANAGER HAS SIX MAIN RESPONSIBILITIES
- Operations: Oversee all technology operations across both the Santa Monica and Philadelphia offices. Design, develop, implement and coordinate systems, policies and procedures. Identify problematic areas and implement strategic solutions
- Telecom: Provide reliable networking and telecom for conference rooms and company wide meetings
- Management: Work directly with building operations personnel and external vendors
- Hardware: Provision hardware for new employees and provide ongoing maintenance and support
- Software: Manage corporate software account access
- Support: Process incoming requests of IT related work
SOME EXPECTED 2019 DELIVERABLES
- Improve network/WiFi performance and reliability
- Improve conference room virtual meeting capability and reliability
- Carry out corporate security tasks to achieve compliance with Inspire’s security policies
SUCCESS METRICS
- 99% uptime of telecom in all conference rooms
- Achieve compliance with Inspire’s security policy
- Quickly resolve hardware and software provisioning and support
- Ability to work with building IT staff and 3rd party vendors deliver Technology Operations for the company
DESIRED TRAITS
- Leader - must be able to identify, prioritize, and manage multiple workstreams, driving them towards success by coordinating with multiple stakeholders and 3rd party resources
- Technical Prowess - strong understanding of computer hardware, software, networking, wifi, etc., and ability to learn new systems
- Process Oriented - build and improve processes to streamline support requests and recurring tasks
EXPERIENCE
- Must Have
- 5+ years of professional experience in IT
- Bachelor's Degree in Computer Science, Information Technology, or related areas of study (or equivalent experience)
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Hands-on experience with computer networks, network administration, and telecom
- Ability to manage personnel
- Nice to Have
- Experience with corporate security and IT policies
- Hands on experience with
- GSuite
- Okta
- FreshService or equivalent ticketing system
- JAMF
- AWS (IAM Roles and rights managements)
ABOUT US
Disrupting the one-size-fits-all utility model, Inspire’s groundbreaking smart home subscription seamlessly combines personalized clean energy plans with best-in-class smart devices. Using the Inspire app, members can self drive their smart homes from anywhere, and select automated settings to use less energy while earning rewards. Inspire strives to make every home a smart home, powered by clean energy. Inspire’s mission is to drive forward a brighter energy future by simplifying consumer adoption of clean energy and smart home technologies.
Through continual innovation and scaling of connected device interoperability; clean energy supply, generation and storage; and intelligent, decentralized grid services, Inspire is building the world’s first fully-integrated clean energy company.
Launched in January 2014, Inspire homes have used the clean power production equivalent of 121 wind turbines since inception. Driven by a team of mission-driven Avengers in Philadelphia and Santa Monica,, Inspire prides itself on a culture of ownership, teamwork and stalwart obsession with “crushing it!”
CULTURE & PERKS
- Inspire’s culture balances the serious nature and tone of a professional company with the move-fast-and-execute tone of a rapidly growing emerging tech company. We believe in working hard and producing, but doing it in a positive and friendly environment where collaboration is rampant. Inspire calls its employees Avengers. It’s a team out to even the score on behalf of the common man, to challenge the status quo and confront apathy and old-world bureaucracy.
- Every Avenger lives for the mission: To build the world’s most customer-focused clean power platform and inspire a connected movement towards a brighter energy future. Avengers are scrappy, restless, humble and committed to balancing passion with purpose and profit.
- Inspire offers competitive compensation and equity packages, plus benefits such as health, vision, life, and dental insurance - Not to mention, unlimited vacation, 401(k) plan, and LOTS of cupcakes!