We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How we LEAD:

Universal Music Group Global IT seeks a talented IT Coordinator to join our IT Operations team. The objective of this role is to offer support to 3 Senior Members of UMG IT Group. This candidate must have had extensive experience coordinating Training days/sessions, Meetings, Special Events etc. The IT Support Coordinator serves as a resource within a global organization and will be assigned to a variety of projects to insure processes are running smoothly and support daily operations. The ideal candidate will have excellent technical and interpersonal skills as well as a commitment to supporting our team values: Being of service to our clients; having a passion for our work; exemplifying integrity in all that we do and acting with courage by doing the right thing for our clients and business.

How you'll CREATE:

• Meeting Coordinator for the Development teams
• Training Coordinator for User Enablement
• Support Daily operations to the SVP Engineering, SVP Strategy, SVP User Enablement and Technology Team
• Oversee the timecards for all Technology contractors
• Arrange meetings and conference calls via telephone and email
• Cover phone lines and manage/update calendars
• Coordinate and prioritize incoming verbal and email requests
• Book travel, accommodations, & car services
• Maintain a strong working knowledge of artist roster, employees, and important external contacts
• Work closely with Technology Office Manager, CIO Executive Assistant, and other executive assistants and occasionally cover their phone lines
• Proactively prepare respective executives for meetings
• Greet meeting participants & arrange tours
• Order and set-up food service for meetings for respective
• Serve as a gatekeeper to ensure that SVP Engineering's calendar is focused on the most critical priorities of the day
• Process travel & entertainment expenses
• Create and maintain presentations and other projects as assigned

Bring your VIBE:

• Minimum 2 years of experience supporting C-level or other high-level executive with discretion and confidentiality.
• Prior experience in event management including travel, logistics and venue management
• Music or entertainment experience is highly preferred.
• Ability to interact comfortably and effectively with employees of our company at all levels including Senior Management
• Ability to interact comfortably and effectively with employees of companies we do business with
• Self-motivated, proactive, and resourceful
• Excellent follow-through and attention to detail
• Ability to be assertive when appropriate to deliver results
• Flexible – able to adjust to changing priorities, and able to multi-task
• Excellent customer service skills
• Excellent organization and time management skills
• Excellent written and verbal communication
• Strong proficiency in and working knowledge of Outlook and other Microsoft Office Products
• Particular focus in creating effective sales and informational presentations

• Bachelor's Degree preferred

Perks Playlist:

• Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
• Paid Time Off – Paid Holidays, "Gift Week", Summer Fridays
• Student Loan Repayment Assistance
• Employee Developmental Support
• Annual Gym Reimbursement Package
• Pet Insurance, plus much more!

 Universal Music Group is an Equal Opportunity Employer