Infrastructure Engineer II

| Greater LA Area

Discover It Here

At Nordstromrack.com and HauteLook, we strive to empower shoppers through choice and discovery of the hottest fashion at great prices.  At the intersection of technology, fashion and design, we value employees who have great in-“sites” to fashion and e-commerce, act fast, think creatively and embody our customer-first mentality. Our fast-paced, dynamic culture attracts creative, passionate individuals with a determined, can-do attitude and entrepreneurial spirit. We work hard and play hard in a fun, casual and collaborative work environment in the heart of Downtown LA. 

Summary:

We are seeking a passionate, service-oriented, highly technical and proven Infrastructure Engineer II for our IT Service Operations team. The team is responsible for the technology infrastructure access for our Los Angeles, Culver City, San Bernardino and New York offices.  In this role you will be leading, supporting and contributing to day to day activities as well as contributing and implementing the project roadmaps. You will be part of the Engineering Infrastructure team and will partner with other teams to establish strategies, remove obstacles and achieve a path to operational excellence for all of our end user support experience. Along with proven system administrator abilities, you will be part of an upcoming DevOps model focusing on delivering infrastructure components provisioning virtual machines (VMWare Windows), writing the core Chef code that automatically configures each virtual machine, making sure that all domain critical components are monitored correctly and orchestrating services to talk to each other.

The ideal candidate for this job probably has two philosophies in mind: 1) Focus on the underlying administering and developing Infrastructure Hardware technologies and roadmaps and 2) Understanding the importance of developing Infrastructure as a Service (IaaS).

A day in the life… 

  • Manage the deployment, monitoring, maintenance, upgrade, security and support of all systems and tools; Windows, Linux, VMware, UCS, NetApp, Linux SFTP, Backups, Scripting, Email, F5s
  • Implement and support new disaster recovery solution
  • Implement, monitor, and report on all SOX and PCI standards that apply and enforce server security policies
  • Implement automation and scripting solutions Chef, Puppet, PowerShell, Python…
  • Daily work with other department’s requests and escalated service desk issues. 
  • Coordinate to build servers for multi-tier complex applications environments
  • Support of Hybrid On-Prem and cloud environments (AWS and Azure)
  • Participate in a 24x7 on-call rotation with other technical staff.

You own this if you have… 

  • At least 5 years of server administration experience within an enterprise environment
  • At least 3 years of experience with Cloud and virtualization technologies. 
  • Ability to work well with others, positive attitude and solution focused.  
  • Strong communication skills  Talking through and explaining solutions to other teams including management, Documenting/Diagramming the current environment, and logging work.
  • Experience working in and supporting a large-scale ecommerce site
  • Knowledge of one or more scripting languages
  • Experience with server build automation, administration, monitoring, backups
  • Disaster recovery administration experience
  • Demonstrated skills in DNS, DHCP, File Shares, email systems, print servers, FTP, NFS, Vsphere, UCS, Windows, Linux, Load Balancing, Docker, Kubernetes, containers
  • SOX, PCI, or security compliance experience
  • Windows Server Administration (FSMO/DNS/DHCP/IIS/ADFS)
  • Knowledge of Core Components of Citrix Virtual Desktop Infrastructure (VDI) 
  • Exchange 2016 and Office 365 hybrid management 
  • Solid security design via Group Policy 
  • MCSE certification highly desired
  • Familiarity with DevOps tools such as CHEF, Github, Virtual machine provisioning, etc..
  • Familiarity with NetApp Storage
  • Bachelor’s or Master’s degree in CS, Engineering or equivalent practical experience 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. We listen to what’s most important and continue to evolve our offering to support both our employees and their families.

Beyond strong health, retirement and time off benefits, Nordstrom is proud to offer:

  • Commuter Benefits
  • 100% Paid Parental Leave
  • Charitable Giving and Volunteer Match
  • Merchandise Discount
  • Nordstrom Stock Purchase Plan

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PlayFrameworks
    • SymfonyFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases

Location

Our office is at The Bloc in DTLA with coffee, delicious bites, and the 7th Street Metro Station only steps away!

An Insider's view of Nordstromrack.com | HauteLook

What’s the vibe like in the office?

Our engineering team is super friendly and loves to collaborate. The leadership truly believes in work/life balance. What I enjoy most about the culture here is the genuine excitement about moving our platform forward into newer technologies so that we can build smarter and scale easier to handle our increasing traffic.

Scott

Sr. Software Engineer

How do you collaborate with other teams in the company?

It’s easy to sit down and have an open conversation with anyone here -- whether that's working with retail employees for our omnichannel features or partnering with Engineering on the most optimal technology for such a wide breadth of product. Being able to work with so many different people has been one of the most enjoyable parts of my job!

Natalie

Sr. Product Manager

How has your career grown since starting at the company?

I started in Customer Care among 70 other agents, and 4 years later I now work as a Technical Program Manager. With constant annual growth of about 25%, our teams have expanded, Care now has a few hundred agents, and our projects pose exciting opportunities, from new features on the website to fulfillment center and infrastructure upgrades.

McKenna

Technical Program Manager

How do you empower your team to be more creative?

We strive to be humble, allowing engineering teams to challenge ideas and solve issues from the bottom up rather than the top down. We create a space where the engineers feel enabled to be creative and contribute freely. We always make sure that engineers have a chance to take lead, be creative, and drive solutions.

David

Director of Engineering

What projects are you most excited about?

Working with teams across the organization to help solve our scalability challenges. With demand continually increasing, it's an exciting challenge to improve our APIs, provide an excellent and seamless checkout experience, and put products in the hands of our customers as fast as technology allows. Behind every line of code lies a happy customer.

Sofiane

Sr. Software Engineer

What are Nordstromrack.com | HauteLook Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Parking
Relocation Assistance
Professional Development Benefits
Promote from within
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