Director, Fiber & Access

| Greater LA Area

Director, Fiber & Access

Boingo is the leading wireless infrastructure solution provider focused on acquiring and retaining venues and providing solutions to our customers. The Director’s primary objective will be to develop and implement a company wide solution focusing on providing the best circuit and backhaul solution for current and future needs while driving cost down. The wireless business has experienced significant growth as more and more mobile data is consumed and Boingo is experiencing strong demand for our services, but the market is dynamic and incredibly competitive; adaptability, agility, and cost visibility are essential.

To be successful in this role, the Director will:

  • Manage, direct and supervise the work efforts of the circuit provisioning team. 
  • Develop a comprehensive strategy for how we deploy and leverage vendors and relationship to drive costs down while incorporating new technologies into future planning.
  • Identify and manage circuit vendors and partnerships that drive the overall company goals.
  • Develop process to procure quotes that meet target costs and margins.
  • Manage vendors to ensure compliance with contractual terms and SLA’s.
  • Analyze and synthesize the business to company stakeholders.

Responsibilities

  • Attain a comprehensive understanding of business, financial and strategic initiatives within the first 60 days and propose and drive the strategy within the circuit group and the larger organization.
  • Develop, define, and execute processes and procedures for the group that align with the overall circuit strategy.
  • Manage contract negotiations with favorable terms to Boingo.
  • Procure and order services with vendors and project manage the solution implementation with other stakeholders.
  • Track and report on all circuit requests and assist with trouble ticket escalations as needed.
  • Meet budgetary objective and team KPI’s including verification of PO’s, billing and forecasts.
  • Annual budgets and forecasting for the circuit group.
  • Ability to manage numerous projects simultaneously while maintaining corporate, legal and financial objectives. 
  • Other duties and projects as assigned.

Requirements 

  • 5 to 7+ years of circuit management or wireless backhaul services experience preferably in the technology or telecom, with proven record of cost reductions for the line of business.
  • Previous sourcing experience with major ISP and LEC with understanding of market predominance of each ISP and LEC.
  • Represent the company and drive business initiatives with key decision makers (internally and externally) and vendors.
  • Ability to manage direct team members to drive success and meet KPI’s and objectives.
  • Proven track record of managing large contracts and projects, and regularly meeting or exceeding deliverables.
  • Ability to negotiate and execute contracts by leveraging cross-functional resources.
  • Working knowledge of the telecommunications industry & landscape.
  • Capacity to adapt to Boingo’s fast-paced and dynamic culture.
  • Proven track record of communications and people skills.
  • Possess excellent organizational skills, strong attention to detail and self-management driven by results.
  • Ability to think quickly and analytically (critical thinker).
  • Willingness to travel up to 15-20% of the time based on standard 40-hour work week

Meet Boingo

Boingo Wireless, Inc. (NASDAQ: WIFI) helps the world stay connected. Our vast footprint of Wi-Fi and cellular networks covers more than a million locations and reaches over a billion consumers annually – in places as varied as airports, stadiums, military bases, and multifamily communities. The Boingo platform drives revenue through various products, including Wi-Fi, DAS (cellular), Media, Wholesale, and more. We’re an enthusiastic team, dedicated to growing our business by building amazing, valuable products. 

Boingo boasts a super-fun, collaborative work environment, with an annual pool tournament, Halloween costume contest, summer picnic, bowling nights, and more. There’s a kitchen stocked with yummy snacks and drinks, and a well-appointed new mother’s lounge. We offer an incredible benefits package, including unlimited vacation, parental leave, health, dental, vision, 401(k) match, equity, and more. And, our award-winning headquarters, located in Westwood, CA, has 360-degree views of LA, from Catalina to the Hollywood Sign. It’s no wonder we’ve been named among the Best Places to Work in LA four years in a row, and counting!

 Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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Location

10960 Wilshire Blvd Suite, Los Angeles, CA 90024

An Insider's view of Boingo Wireless

How does your team reward individual success?

Boingo’s success is a product of our people, which is why we take pride in creating a work environment where employees feel rewarded. Employees are offered competitive pay, equity in the company (RSU's), attractive bonus plans, 401(k) with employer matching and more. These are just some of the reasons Boingo is an awesome place to work.

Genevieve

Director, Talent Acquisition

What kinds of technical challenges do you and your team face?

Boingoites are faced with challenges every day, but there is nothing sweeter than overcoming a difficult task, together. The perfect example is launching Project Jake. We completely redesigned our UI for Boingo Broadband customers. It launched to much success & a boost in sales and is evidence of the awesome team work and collaboration at Boingo.

Lisa

Senior Marketing Manager

How does the company support your career growth?

If you want to succeed, Boingo will go above and beyond to make it happen. Our culture is all about promoting within, so career development is top priority. We have regular lunch & learn trainings, a generous tuition reimbursement program, and many hands-on learning experiences to support our growth and expand our skill sets.

Tyler

Senior Technical Recruiter

What is your vision for the company?

It’s all about 5G! Our team is currently working on technologies that will be crucial to power 5G. I recently led our team of engineers to a significant milestone when Boingo rolled out the first private LTE network on the 3.5 GHz Citizens Broadband Radio Service (CBRS) band at a major commercial venue—Dallas Love Field Airport.

Kishore

VP, Engineering

What’s the vibe like in the office?

Some might think that it’s the gorgeous view, snacks, or kombucha on tap, but the people are really what make coming to work every day so awesome. It’s an innovative environment that solves complex problems, but knows how to have fun along the way.

I even live with two Boingoites, so I guess you could say…I really like it here!

George

Software Engineer

What are Boingo Wireless Perks + Benefits

Boingo Wireless Benefits Overview

Working at Boingo comes with more perks than a paycheck. We offer an incredible benefits package that includes equity for everyone, health, dental, vision, 401(k) match, unlimited vacation, 12 weeks paid parental leave, and more! Our award-winning office space in Westwood, CA has 360-degree views of LA - from Catalina to the Hollywood Sign – plus a kitchen stocked with yummy snacks and drinks.

Financial Well-Being
- Competitive pay
- Quarterly Incentive Plan (bonus)
- Company equity (RSU's)
- 401(k) Savings Plan with an employer match
- Flexible Spending Accounts (healthcare and dependent care)

Time to recharge and give back
- Unlimited vacation
- Company match on charity donations

Wellness programs
- Reimbursement of up to $600 per year towards a gym membership for you (and more for your spouse)
- Equinox gym in our Westwood, CA office building (with discounted membership!)
- On-site massage, yoga and stretching

Valuable extras
- Company subsidized electronic devices like smartphones, tablets and fitness devices
- Casual work environment
- Monthly employee events like Hackathons, bowling & cocktail hours
- Lots of free snacks, fruits, veggies and drinks
- Lunches and treats from great restaurants
- Game room with Boingo keg — featuring craft beers
- We even cover the cost of your Costco or AAA membership

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Child Care & Parental Leave Benefits
Child Care Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program, Cross-department program, Career mentoring, Leadership mentoring.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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