Want to be part of a company that is changing the game for some of the world’s most notable brands and disruptive companies? We thought so.

The Marketing Operations Sr. Manager position is located in Santa Monica, California and will report directly to the Director of Digital Marketing.   

The Marketing Operations Sr. Manager will be stepping into a newly created position at TaskUs. This is a unique opportunity to bring your experience and best practices to establish and lead in a role that will have an immediate impact of the growth of the business. You will bring operational and analytic rigor to the team along with expertise with marketing automation systems to help ensure technology platforms (Salesforce, Pardot, etc) are efficiently linked, marketing campaigns are maximized, leads are tracked and revenue delivered. Over time, you will drive innovation and insights to improve marketing programs ROI and impact.

At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.

Responsibilities (including, but not limited to):

• Manage day to day processes between Salesforce and Pardot, and ensure they work together to produce accurate data.
• Drive improvements and innovation in relation to leads, pipeline management and metrics with Director of Digital Marketing
• Own and optimize the marketing database and ensure data is clean, complete, and organized to enable clear segmentation
• Drive Marketing and Sales alignment with clear processes, reports and dashboards.
• Own Salesforce Campaign tracking and drive closed-loop reporting.
• Provide the team with actionable insights on where to invest in programs and campaigns
• Partner with Director of Digital Marketing to evaluate and implement additional systems and tools to help optimize Marketing and Sales efforts

Skills:

• Experience in Salesforce platform and marketing automation systems like Pardot.
• Experience creating SFDC campaigns, reports, dashboards and custom lead views.
• Proven experience managing marketing technology systems
• Strong team player, strong collaboration skills
• Strong verbal and written communication skills
• Analytical mindset with a deep understanding of the sales conversion funnel
• Ability to make data-driven b   usiness decisions
• Comfortable thinking on your feet and working through ambiguity
• Eager to independently learn about the latest technologies, solutions and platforms

Qualifications:

• Bachelor’s degree in Marketing, Business or related field
• 3+ years in B2B marketing operations or demand gen in a SaaS environment
• Experience working with CRM systems such as Salesforce
• Experience with Marketing Automation systems such as Pardot
• Experience with a proven track record in:
  • Translating analytics into clear and actionable recommendations
  • Database management: managing lead list imports, database cleaning, field updates, etc.
  • Understanding the flow of leads from top of the funnel through to sales pipeline, and opportunity generation and close.
  • Managing projects and delivering results in a timely manner
  • Collaborating with Marketing and Sales stakeholders and providing recommendations based on performance

About TaskUs

TaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines.

TaskUs has been recognized on the Inc. “5,000 Fastest Growing Private Companies in America” list the past four years and The Los Angeles Business Journal’s “100 Fastest Growing Private Companies” the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines.

With laundry, wellness, cellphone and home internet reimbursements, flexible working hours, mindfulness meditation lessons, an environment of total transparency, and a relentless focus on experimentation, we're quickly becoming one of the most sought after companies to work for in Los Angeles - it’s no wonder we have been named as one of the “Best Places to Work” by the LA Business Journal.

TaskUs, Inc. is an equal opportunity employer.