Social Media Manager
Tamara Mellon, co-founder of Jimmy Choo, is no stranger to success or rule breaking. True to form, Tamara is now doing things differently— really differently.
Headquartered in Los Angeles, her three-year-old namesake label is the first-ever direct-to-consumer luxury women’s accessories brand. What this means in short: old school Italian craftsmanship without the retail markups.
For us, new luxury also means reinventing the shopping experience. Anyone who shops with us (or is a fan of the brand for that matter) is a VIP— think best-in-class customer service (we call them Liaisons) and complimentary shoe care with every purchase.
We’re dead serious about disrupting the status quo, and not just in the fashion industry. An outspoken advocate of women’s issues, Tamara Mellon is creating a community of like-minded, next gen consumers.
If you’re a rule breaker like us, and this sounds like the opportunity (not the job) you’ve been waiting for, we’d love to hear from you.
Responsibilities
- Lead the execution of the social content strategy to meet the follower, engagement and department goals.
- Responsible and accountable for social performance metrics.
- Plan the social media calendar and manage daily posting across all platforms.
- Light social media content creation, including photography, video, design, and inspirational images.
- Work closely with, communicate and present creative with all key stakeholders and counterparts.
- Monitor social performance to determine effectiveness and areas for improvement.
- Provide detailed weekly reporting across all channels.
- Daily community management across all platforms (DMs, posts, interacting with customers, etc.).
- Liaise with store and customer service team to manage customer queries.
Requirements
- 4+ years social media experience.
- Exceptionally skilled at image curation, visual storytelling, typography, layout, form and color.
- Acute awareness of social best practices per channel and real-time key social trends and influencers.
- Highly creative, collaborative, positive, and proactive.
- Team player who takes initiative.
- The ability to work under pressure and in a fast paced environment.
- Deep understanding of the luxury, fashion, and e-commerce space.
Benefits
- Competitive salary
- Medical, Dental and Vision
- 12 weeks maternity/paternity paid leave/Carrot Fertility
- Equity
- Employee discount (you love shoes, right?)
- Unlimited vacation policy
- Entrepreneurial culture with long-term career development opportunities