Senior Manager, Communications (Marketing) at Verifi

| Greater LA Area
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We are currently hiring for a dynamic and collaborative Sr. Manager, Communications!

Verifi is looking for an experienced, highly motivated Sr. Manager of Communications to join our marketing team and help drive our company to the next level of global awareness and recognition. In this role, the manager will support the strategy development, planning, and facilitation of external PR media communications, manage the day-to-day PR activities, engage with company executives, subject matter experts, and Verifi’s product teams to drive an integrated communications plan to reinforce company positioning and messaging.

In the role of Sr. Manager of Communications, you will be responsible for defining and executing the company’s global communication strategy, thought leadership, and our global public relations programs, with the goal of increasing awareness that further establishes Verifi as a thought leader within the payments industry.

At Verifi, you will be part of a dynamic environment that embraces interdepartmental collaboration, fuels creativity, and provides you with an opportunity to take ownership and play an intricate part in our company's success.

 You will work alongside the brightest and most remarkable individuals in the industry and you will have an immediate impact on our innovative and disruptive position in the payments space. And you will do all this while challenging your career, giving back to the community, and creating new friendships.

Join Verifi and you join the leading provider of solutions in the eCommerce marketplace for payment and risk management.

You will be responsible for:

We are looking for an experienced communications leader with a proven ability in: 

  • Directly managing and providing support to the communications team responsible for understanding Verifi’s customer segments and how Verifi’s products and solutions can address challenges and pain points – translating them into effective communications materials, media, and programs
  • Generating and clearly articulating Verifi’s key messaging for external corporate communications content and activities that build brand recognition and thought leadership opportunities for executives
  • Developing and delivering a focused and results-oriented PR strategy to build awareness for Verifi in the US and key markets internationally with regards to corporate, client, product news, company awards, speaking engagements, articles, etc.
  • Creating, proofreading, and consulting on the development of assets and written content, such as corporate messaging briefs, press releases, contributed bylines, executive briefing materials, web copy and other digital marketing assets, email, blog posts, customer case studies, whitepapers, etc.
  • Developing and fostering deep relationships with reporters across multiple industries and verticals, including the payments industry, technology and business press, and channel sales media outlets, pitching relevant company and product news as necessary
  • Ability to review and provide guidance on rapid response media requests and story angles, resulting in positive and effective media coverage
  • Develop and oversee marketing communications campaigns from idea to launch for various product lines and technologies
  • Effectively communicate and collaborate regularly with product managers, global sales leaders, and functional teams to ensure alignment with goals
  • Partner with our social media lead to amplify press coverage
  • Set, produce, and interpret monthly and quarterly PR metrics and provide guidance for ongoing enhancement

You bring to the table your:

  • Bachelor’s degree in Marketing, Public Relations, Communications and/or Journalism
  • 5-7 years public relations experience within the B2B SaaS, enterprise networking or cybersecurity industry
  • 3-5 years experience managing PR agencies in the US and/or internationally
  • Documented storytelling, content writing, and editorial skills
  • Excellent proofreading skills
  • Strategic thinker, ability to make data-driven business decisions
  • Energetic and ability to work independently
  • Highly detail-oriented and experienced working in high-demand environment
  • Research-driven: search for info using conventional and innovative methods
  • Result-focused: you love measuring the impact of your deliverables
  • Strong interpersonal skills and ability to coordinate and collaborate across departments and directly with stakeholders
  • Excellent written and verbal communication skills

We are located in Los Angeles and offer:

  • Dynamic, stimulating, and open environment with opportunity for personal development.
  • Medical, Dental, Vision, and Life Insurance.
  • 401k w/ match, Paid Time Off, and Paid Holidays.
  • Paid parking and complimentary food.
  • Socially conscious and community-oriented company.
  • Energized employment filled with activities and events.
  • Competitive Base Salary, plus bonus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Angular 2+Languages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotLead Gen
    • Google AdwordsLead Gen


We are located in Mid-City LA in walking distance to amazing museums (LACMA, La Brea Tar Pits and Peterson Museum) and plenty of great places to eat!

An Insider's view of Verifi

How would you describe the company’s work-life balance?

In addition to kicker bonuses, raises, promotions, and props awards, one reward that has consistently shown gratitude for great work and commitment to getting the job done, is sincere acknowledgement and two simple words- Thank You. A sincere appreciation is one reward that you can provide consistently and without much work.



What projects are you most excited about?

One of the project I'm most excited about is taking our deployment automation to the next level, including full integration tests and automated rollback. Also excited about setting up service mesh on Kubernetes.


TL, Technical Operations

How has your career grown since starting at the company?

I started part time at Verifi 11 years ago in our then Managed services team. I worked to be promoted into the Support team, grew into the department manager and then leveraged my knowledge and work ethic to move into product management. Verifi allowed me to be myself and gave me enough space to grow into the business professional I am today.


Product Manager

How do you empower your team to be more creative?

I steer clear of micromanagement, so my team members can develop the confidence to work at high levels, with autonomy. I want them to be confident in their decision making abilities, and cultivating open communication is key for this. Lastly, I reinforce it is okay to question why we do things a certain way, and recommend ways to improve them.


Sr MGR, Business Operations

What kinds of technical challenges do you and your team face?

One big challenge is any time we are working on a project and realize new technology is needed. We address this by starting the project with proof of concept (POC), which gives us time to properly evaluate which technologies are best, based on different criteria such as scalability, testability, maintainability, performance, learning curve, etc.


Software Architect

What are Verifi Perks + Benefits

Verifi Benefits Overview

We offer an array of benefits from health insurance to occasional fitness classes, such as yoga and boot camp.

Volunteer in local community
We are committed to participating in quarterly charity events and in addition, provide 2 paid days off to volunteer with the charity of your choice.
Friends outside of work
Eat lunch together
Intracompany committees
Verifi has an events committee made up of representatives from each department that come together to develop fun and engaging activities for our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is $50k or amount equal to 2x an employee's annual base salary.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
We provide employees with a 401(k) matching plan, where the company contributes $2 for every $1 you contribute, up to 5% of your base pay, for a total of 10%.
Company Equity
Employee Stock Purchase Plan
We allow qualified employees to purchase company shares at a discounted price.
Performance Bonus
Match charitable contributions
We have a matching program for charitable donations
Child Care & Parental Leave Benefits
Child Care Benefits
Verifi provides backup child care services and a Dependent Care Flexible Spending Account to assist with child care expenses
Generous Parental Leave
We provide up to 16 weeks of paid time off for birth mothers. We also provide 10 weeks of paid time off for fathers, non-birth mothers and adoptive parents.
Flexible Work Schedule
We provide employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes work from home for specific positions. Tech / Product work remote every Friday!
Family Medical Leave
Adoption Assistance
We reimburse up to $3k for eligible adoption expenses and 10 weeks of paid leave.
Vacation & Time Off Benefits
Generous PTO
Our employees receive between 21 and 31 days per year of paid time off (Vacation and Sick) based on years of service.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
We host company outings Quarterly.
Game Room
Stocked Kitchen
We have a fully stocked kitchen with all the snacks and drinks you can handle.
Happy Hours
Happy hours are hosted occasionally.
We offer employees free on-site garage parking.
Fitness Subsidies
We provide our employees with discounts for gym membership.
Professional Development Benefits
Job Training & Conferences
We offer employees professional development opportunities and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Diversity Program
Lunch and learns
We host lunch and learn meetings, at least once per quarter.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Casual, innovative, collaborative culture with a stable / profitable company.

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