Lifecycle Marketing Manager

Sorry, this job was removed at 3:28 p.m. (PST) on Monday, May 20, 2019
Find out who's hiring in Downtown.
See all Marketing jobs in Downtown
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Who we are

HopSkipDrive is reimagining K-12 transportation. Our mission is to give all kids access to opportunity through mobility. HopSkipDrive helps schools and families get kids where they need to go safely and dependably. We are building a national transportation network that connects schools & families with trusted CareDrivers, who get kids where they need to go safely, reliably and economically.

We were founded by 3 moms who have 8 kids between them and who developed HopSkipDrive as a solution to their own transportation challenges. We are VC-backed with investment and involvement from nearly every major LA investor including Upfront Ventures, Greycroft and Pritzker.

We are based in downtown LA. Our mission, our enormous market potential, our team and the technology challenges we are solving make HopSkipDrive one of LA’s hottest startups and an all-around awesome place to work.

 

Who you are

We want A+ players who are looking for a challenging and rewarding experience. We are defining a new category in an incredibly fast-moving market. This is not a lifestyle job. This will be the hardest, most demanding, most exhilarating job you will ever have. It will also be the most rewarding.

At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking.  We are building a team of creative problem-solvers from many different backgrounds.

HopSkipDrive is a two-sided marketplace business, matching demand from families, schools and government agencies for transportation with supply from our community of independent CareDrivers.  As the Sr. Manager of Marketplace you will be responsible for efficiently matching supply and demand as we scale.

 

What You'll Do

  • Ideate, build, create copy, automate, manage and optimize all lifecycle campaigns.
  • Improve efficiency by leveraging data and analytics tools to understand and optimize campaign performance.
  • Monitor the competitive landscape and identify new opportunities.
  • Track all campaign performance on a daily, weekly, and monthly basis to monitor and adjust campaigns in order to maximize growth.
  • Report on campaign performance on a weekly and monthly basis. Partner with Business Intelligence team on larger projects as necessary to provide campaign performance updates for executive team and/or department meetings.
  • Work closely with the Driver Growth Team to identify in-product initiatives and customer experiences to improve the productivity of the driver community.
  • Develop programs and initiatives to drive engagement metrics, organize and prioritize resources from marketing or engineering teams to execute, measure and analyze performance, and establish wins as best practices for the company.

 

Who You Are

  • An A+ player who seeks a challenging and rewarding career.
  • A self-starter with ability to thrive under pressure in a fast-paced environment. Start-up experience a big plus.
  • 3-5+ years experience in marketing automation, fluent in the tools of the trade (Leanplum, MailChimp, etc.)  with demonstrated success managing lifecycle campaigns.
  • A data-driven decision maker with sound business judgment.
  • A leader with exceptional project management skills, including an ability to take inputs from a variety of sources, deliver on time, and maintain up-to-date documentation.
  • A tenacious self-starter who can serve as a strong advocate for our drivers and our business.
  • Highly organized and detail-oriented, with the ability to identify and troubleshoot inefficient, unreliable processes.
  • A flexible leader able to be successful both as an individual contributor and in a team environment, and also will be able to perform at both strategic and tactical levels. No challenge is too big and no task is too small for you.
  • Ability to manage a wide range of responsibilities, thrive on solving challenging problems and not afraid to challenge the status quo.
  • Results-driven marketer with exceptional knowledge around metrics, specifically A|B testing, KPI tracking, and ROI analysis.
  • Proficiency in Excel and campaign management tools (e.g. LeanPlum, MailChimp, etc.)

 

What You Will Get

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, BYOD technology reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • MemcachedDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

HopSkipDrive HQ officially moved to a new office this week in the Little Tokyo district in Downtown LA! Can't wait to see what adventures lie ahead.

An Insider's view of HopSkipDrive

What’s the vibe like in the office?

HopSkipDrive has the best office vibe I’ve experienced, and that’s all thanks to my coworkers. My favorite moments of the day are the small, unexpected conversations I get to have– in the kitchen grabbing coffee, in the elevator, or passing in the hall. I look forward to coming into work because of them. Well, them and our many good office dogs

Emily Durrett

Office Administrator

What are some things you learned at the company?

I learned to identify my strengths and interests in a work environment. Rather than chasing promotions, I learned to look for the work I I’d like to do. Startups make this easier because there are so many opportunities to move, change, and grow.

Mira Hayashi

CX Training Manager

How do your team's ideas influence the company's direction?

We make it a priority at HopSkipDrive to foster a trusting and collaborative culture which improves and enhances our ideas and strategies on a daily basis. This has allowed us to successfully bring to market a service that challenges the status quo as it relates to connecting access to transportation with educational outcomes.

Toby McGraw

SVP of Sales

How does the company support your career growth?

I look forward to going in to work, a work environment that pushes me to improve, that gives me the support and structure to grow into a better thinker, braver woman, all the while still letting me be the quirky clown that I am.

Leora Juster

Software Engineer

What are HopSkipDrive Perks + Benefits

HopSkipDrive Benefits Overview

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity in the company. We offer competitive market comp, onsite state of the art gym membership, BYOD technology reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a space with significant upside potential.

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, and the ability to work remotely on occasion for all positions.
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
HopSkipDrive employees work out together at the free onsite gym.
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
HopSkipDrive hosts our annual summer party with the Company and their families.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
HopSkipDrive offers a reimbursement program for using public transportation to get to work; in addition to a pre-tax commuter benefits for all employees.
Free snacks and drinks
Company-sponsored happy hours
Happy hours are hosted at all the amazing nearby downtown LA spots.
Onsite office parking
Pet friendly
HopSkipDrive's pet policy is dog friendly.
Onsite gym
Professional Development
Job training & conferences
HopSkipDrive offers employees professional development opportunities like annual individual budget for training, The ability to attend job related conferences and seminars.
Lunch and learns
HopSkipDrive hosts weekly lunch and learns.
Promote from within

More Jobs at HopSkipDrive

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about HopSkipDriveFind similar jobs like this