Lifecycle Marketing Manager (Email & SMS)

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Come join our nest and soar with the Hawke family! We are looking for a Lifecycle Marketing Campaign Manager who eats, breathes and dreams digital marketing, and thinks e-commerce is incredibly cool.

 

You Will Be

  • Serving as the point of contact for development and management of individual clients, dealing with communication, execution and reporting for the Lifecycle channel
  • Campaign development, management and optimization working with 8 to 10 clients at a time in varying industries.
  • Establish targeting strategies based on customer lifecycle segmentation & predictive analytics
  • Develop the email creative approach, brief clients on creation & production
  • Launch and QA new email campaigns on varying email service providers
  • Optimize existing campaigns with frequent multi-variant a/b testing of subject lines, time of send, content, etc.
  • Reporting, track and analyze weekly & monthly email KPI’s

You Must Have

  • 1-2 years of email marketing or lifecycle marketing experience
  • Stellar project and time management skills with the ability to manage multiple projects in a fast paced atmosphere
  • Strategic thinking, prioritization skills and troubleshooting are in your DNA
  • Firm understanding of digital marketing principles, specifically email marketing best practices
  • Excellent written and verbal communication skills - comfortable with daily video conferencing calls
  • SMS knowledge a plus
  • Ability to work independently
  • Experience executing comprehensive list segmentation, lifecycle drip automations and triggered events within an ESP
  • Experience in Photoshop, copywriting, HTML is a plus
  • Broad understanding of email service providers, fluency in at least 1 preferred
  • Most used include: Mailchimp and Klaviyo
  • Bonus points for any CRM or Enterprise platform knowledge
  • Knowledge of best practices for creating optimized email templates (including responsive design), dynamic content, testing methodologies, list segmentation, deliverability and CAN-SPAM laws
  • Experience with or understanding of web analytics (Google Analytics, Omniture or similar)
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