PatientPop is the leader in practice growth with the only all-in-one solution that empowers healthcare providers to improve every digital touchpoint of the patient journey. As experts in the healthcare technology space, PatientPop makes it easy for providers to promote their practices online, attract patients, and retain them for life.

We've grown from a small, scrappy team to a workforce of 400+ driven individuals who are committed to scaling smarter. As we move into our next phase of growth, we're looking for passionate and dedicated people to focus on innovative solutions while ensuring that we maintain a superb customer experience. That, in part, means finding highly qualified candidates who want to invest their energy to align with our company's long-term goals.

Are you ready to really dig into a new role? We're looking for you.

Why you're important to us:

The Integration-Activations team serves as the primary point of contact for enabling an integration between PatientPop and the practice’s EMR/PMS/Scheduling System. The team handles new activation requests, trains practices on how to manage their newly integrated workflow, works closely with Tech Ops and R&D for troubleshooting assistance, captures feature requests and feedback for future enhancements, owns customer-facing communication throughout the activation process, and works with Product to build new Integrations. They work closely with practices to gain a deep understanding of their workflows and enable the integrated features of our platform by overcoming objections and obstacles without sacrificing customer satisfaction.

How you will contribute:

Lead Generation Specialist plays a critical role within PatientPop’s Integration organization. This individual is responsible for helping scale the percent integrated across the entire company. Our specialists are experts in researching our existing market-base, discover ways to eliminate customer pain points, and getting access and setting meetings with practice decision-makers. Our Specialists also work closely with PatientPop’s Product team to explore new integration opportunities by managing the customer-facing relationship; contributing to the overall success of the organization.

Responsibilities:

• Source new customer opportunities through outbound & inbound outreach of warm leads.
• Conducting market research on your leads to pinpoint the ideal customer and knowing what problems they have that a PatientPop Integration may solve.
• Research prospective customers, identify key targets, and generate interest.
• Maintain a proficient understanding of PatientPop’s Integration product to educate and qualify leads.
• Meet individual quarterly metrics in integration demos scheduled & performed. 
• Hold a strong sense of organization & time management to optimize the amount of integration demos booked. 
• Ability to work cross-functionally, and on multiple projects, to assist in scaling percent integrated as well as integratabtle.

Required Experience:

• BA/BS Degree from an accredited university
• 1 year of experience in a sales or customer-facing role
• Proven track record of exceeding weekly/monthly/quarterly metrics 
• Ability to multi-task, prioritize, and manage time effectively
• Grit, strong work ethic, coachable, confidence, curiosity, self-awareness, and a focus on self-development.

You will stand out with:

• You’re a hustler and not afraid to pick up the phone! 
• Experience working in multiple healthcare Scheduling Systems/EMRs/PMS 
• Experience with Salesforce - navigating through Cases, Opportunities, & Accounts
• 1-2 years of experience working in the Healthcare industry
• 1-2 years of experience working in SaaS 
• Proficient technical aptitude is a major plus!

PatientPop has one simple mission: help healthcare practices thrive. Our solution is the leading all-in-one practice growth platform that's HIPAA-compliant and helps providers promote their practice online, attract patients, and retain them for life.  Learn more at patientpop.com

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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