Director of Product Marketing, Collectors

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Collectors is building the future of how collectors find, buy, authenticate, track & research any type of collectible - from sports cards, coins, video game, and Pokemon cards. Collectors is embarking on a radical digitalization and modernization, using our industry leading services as the foundation and the creativity of our employees to sculpt our future.

The Collectors family of companies includes PSA, the leader in third-party authentication and grading for trading cards; PCGS, the leader in third-party authentication and grading for coins; WATA, the leader in third-party authentication and grading for video games and CardLadder, a comprehensive analytics and financial tracking of sports cards. 

We’re looking for a Director of Product Marketing.  At Collectors, product marketing is the connection between our customers and the services we provide - in both directions. We seek to understand our customers so we can leverage insights to innovate on their behalf, and we also teach our customers about the solutions we create to further their collecting. In this role, you will work at the intersection of Marketing, Product Management, and Sales.  You will leverage our understanding of the customer to influence the product development roadmap with a focus on innovation.  You will also be responsible for our go-to-market strategy - developing communication and digital activation plans that drive awareness and adoption for our new and existing products.

 You’ll report to the Vice President of Product Marketing and work from our Santa Ana, CA or Seattle, WA office. Remote candidates will also be considered.

What You’ll Do:

  • Hire and Develop: Build a team culture that attracts top talent and develops future leaders for Collectors.
  • Collecting Experience: Develop a deep understanding of our customer to influence the product roadmap and deliver an experience that helps collectors pursue their passion.
  • Brand Positioning: Document clear targeting and benefit statements of all products to ensure a unified vision across Marketing, Product Management, and Sales.
  • Go-To-Market Strategy: Create and execute digital and physical plans across new and existing products that deliver awareness and adoption goals.
  • Customer Funnel: Monitor, evaluate and advise on the marketing funnel from awareness to adoption and implement tactics to achieve growth targets for awareness, submission, membership, and repeat purchase.

Who You Are:

  • BS/MS degree in marketing or a related field; MBA preferred
  • 10 years of experience in marketing management
  • Customer obsessed - interested diving deep into customer behavior
  • Strong leadership and management skills
  • Excellent understanding of the trading card and collectibles markets.
  • Highly creative with ability to execute fresh concepts
  • Experience in identifying target audiences and devising campaigns that engage, inform, and motivate collectors
  • Proven ability to develop brand and marketing strategies and effectively communicate with executive management
  • Strong analytical skills and data-driven thinking
  • Advanced communication and interpersonal skills

Reasons To Join Us:

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
  • Vacation: All full-time employees are eligible for paid vacation
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

 Candidates must be authorized to work in the United States.

About PSA (PSA roles only)

Professional Sports Authenticator (PSA) is the largest and most trusted third-party trading card authentication and grading company in the world. Since its inception in 1991, PSA has certified over 40 million cards and collectibles with a cumulative declared value of over a billion dollars. PSA is a division of Collectors Universe, Inc. For more information, visit www.PSAcard.com.

#LI-Remote

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

About Collectors 

Collectors is the leading provider of value-added services to the collectible’s markets. We authenticate and grade collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Certified Coin Exchange (CCE), Wata, Card Ladder, Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Seattle, Hong Kong, Paris, Shanghai and Tokyo. For more information, visit http://www.collectors.com.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected]. 

If you are based in California, you can read information for California residents linked here. 

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Technology we use

  • Engineering
  • Product
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • FlutterLibraries
    • ASP.NETFrameworks
    • JupyterFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • .NET CoreFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SlackCollaboration
    • ZoomCollaboration

Location

1610 E Saint Andrew Pl, Santa Ana, CA 92705

An Insider's view of Collectors

How would you describe the company’s work-life balance?

Work-life balance is the best here! Collectors Universe really takes good care of every employee and makes sure that everyone here has great work-life balance.

Sun

Senior Software Engineer

What's the biggest problem your team is solving?

Okta integrations for employee authentications for security / ease of use, building a robust server/hosting solution to allow our hosted service to expand, exporting our data to BigData while thinking ahead to allow for scaling and reliability, and Collectors Passport, which will provide a universal authentication platform for our customers/users.

Mark

Systems Engineer

What makes someone successful on your team?

If you are inquisitive, thorough and a problem-solver by nature, you will do great on our team!

Jon

Product Manager

How do you empower your team to be more creative?

I think the best way to empower teams is to present them with challenges and make sure they are set up with the right tools and knowledge to tackle those challenges.

Titapha

Engineering Manager

What is your vision for the company?

Tech first! Creating API's that will be a single source of truth for public/internal use. Moving to cloud where we see provides value. Automating testing and being highly confident on deployments. Leveraging ML & CV for helping in pricing, grading, and error checking.

Mike

Engineering Manager

What are Collectors Perks + Benefits

Collectors Benefits Overview

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Vacation: All full-time employees are eligible for paid vacation

Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays

Employee Discounts: Employees receive discounts on select grading services for approved submissions

Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
For eligible roles, we allow employees to work remotely in a hybrid-model (where they come onsite several days a week, or every other week); we also allow certain roles to work entirely remotely.
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Our flexible spending account lets you use pre-tax dollars to cover eligible health care and dependent care expenses.
Disability insurance
Dental insurance
You and your eligible dependents have the opportunity to enroll in a Dental Preferred Provider Organization (PPO) plan offered by Guardian.
Vision insurance
Vision coverage is offered as a Preferred Provider Organization (PPO) plan.
Health insurance
We offer medical, dental and vision insurance coverage for eligible employees and pay a significant portion of the premium for employee coverage.
Life insurance
Collectors provides life Insurance to support your family members or other beneficiaries with financial protection and security.
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
This tax-deferred savings and retirement plan allows employees to contribute a percentage of their income to the Company’s 401(k) Plan’s investment funds.
401(K) matching
The company offers a match of 50% of up to 6%.
Company equity
Collectors offers stock options for a number of eligible roles
Performance bonus
Collectors offers performance bonuses for a number of eligible roles
Pay transparency
Child Care & Parental Leave
Generous parental leave
Paid parental leave includes 8 weeks of paid leave for the birthing-parent at 100% of pay and 8 weeks of paid leave for non-birthing parents, including adoption and foster placement.
Family medical leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
The Commuter Spending Account can be used to cover qualified transit passes, vanpooling, payments for transportation in a commuter highway vehicle, and qualified parking costs. The parking and transi
Company-sponsored outings
Collectors has company-wide holiday parties and other team-specific events throughout the year
Onsite office parking
Relocation assistance
Fitness stipend
Collectors currently partners with Crunch Fitness to offer membership discounts for US-based employees. Spouses, domestic partners, and members of the same household are also eligible.
Home-office stipend for remote employees
We offer internet reimbursement for employees working from California, as well as equipment offerings (e.g. monitors) for remote employees.
Meditation space
Mother's room
Professional Development
Job training & conferences
Examples of job training includes management training, and conference attendance for a number of different roles
Tuition reimbursement
Collectors’ educational assistance program reimburses up to a maximum of $2,000 of tuition per employee per calendar year.
Promote from within
Continuing education stipend

Additional Perks + Benefits

Our team members are invited to participate in celebrations, holiday events, and team building activities.

One other notable benefit is Employee Discounts: Employees receive discounts on select grading services for approved submissions

Collectors is constantly looking to update its benefits to meet the needs of our employees.

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