Digital Marketing Associate

| Santa Monica

Are you interested in joining one of the fastest growing startups in Los Angeles?

We are looking for candidates with online marketing, data entry, administrative, or related professional or extracurricular experience to join our Customer Success Team.

Digital Marketing Associates primarily support our Implementation Managers in building and maintaining successful online marketing campaigns for our clients.

This is an entry-level position that will provide the necessary skills and experience to grow a career in the field of digital marketing. The compensation of this is $15/hour plus 100% coverage of medical, dental, and vision.

What you’ll do:

  • Work directly with Implementation Managers to build out their customer’ online profiles
    • Gather customer data from multiple sources
    • Submit data
    • Follow up on submissions
    • Keep track of workflow and status of each submission
  • Work directly with our partners to submit profile content on a daily and weekly basis
  • Become an expert on Healthcare Directories and online profiles
  • Configure our software-as-a-service platform based on customer needs
  • Assist with quality assurance testing
  • Resolve all issues in a timely manner
  • Meet required productivity goals

We’d like to see:

  • Experience with computer data entry
  • Excellent communication skills
  • Extreme attention to detail
  • Outstanding problem-solving, organization and multitasking skills
  • You flourish in a high growth tech environment where change is constant.
  • Your performance will be evaluated based on your ability to work with minimal supervision, including attempting to solve problems before asking for assistance.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws , including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • Google AnalyticsAnalytics
    • AxureDesign
    • InVisionDesign
    • SketchDesign
    • MoqupsDesign
    • Google DrawingsDesign
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM

Location

A block from Ocean Ave., the beach, tons of restaurants and Third Street Promenade: eat, sunbathe, shop -- or do all three -- on your break.
214 Wilshire Blvd, Santa Monica, CA 90401

Insider's spotlight

What’s the vibe like in the office?

There's a lot of chemistry. All of us are, honestly, really good friends. I know that sounds cheesy and everybody probably says that, but we do a lot of fun stuff together outside of work. Those relationships make communication and collaboration that much stronger during work.

Kirsten

Manager of Customer Success

What kinds of technical challenges do you and your team face?

We are currently working on ways to streamline our internal workflows. I love creating and improving our automation tools so that our implementation managers can focus more on their providers and less on the backend.

David

Web Administrator

How does the company support your career growth?

PatientPop allows the flexibility for us (graphic designers) to push our platform's limits and learn how to create within boundaries, which is vital to the success of any artist.

Patric

Sr. Website Designer

At PatientPop, we’re big believers in transparency. It’s important to Travis and myself that we arm our employees with all of the information they need to make decisions. We empower them to make those decisions autonomously.

Luke

Co-Founder and Co-CEO

On the engineering team, everyone from interns all the way to a Sr. Engineers are given a lot of autonomy and responsibility. So you’ll notice as early as your first day, you're already working on the product and with the team to get something delivered. That's really unique.

Aashin

Director of Engineering

Perks of working here

401(K)
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Dental
Fitness Subsidy
Flex Work Hours
Generous PTO
Happy Hours
Health Benefits
Generous Parental Leave
Parking
Pet Friendly
Recreational Clubs
Some Meals Provided
Stocked Kitchen
Vision
Volunteering Opportunities
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