CRM Specialist
Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.
The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.
Sidecar Health has raised more than $175M from top-tier investors. The company is currently valued at over $1B—and growing quickly. Our membership has increased sharply in the two short years we’ve been on the market, and we’re poised for rapid growth over the coming year.
If you want to use your talents to transform healthcare in the United States, come join us!
About the Role
Reporting to the Director of CRM and Web Marketing, this role will assist with all outbound marketing and member communications. Additionally, this role will leverage email, SMS, and other communication tools to convert prospects into members, educate and engage existing members, and reactivate lapsed members. Initial projects will include daily campaign deployments, A/B testing and optimizations, analysis and reporting development, and more.
What You'll Do
- Ownership: You will be a key stakeholder of the email and SMS program, including lead capture and new member conversion. You will develop goals, metrics and tests, and manage against these weekly and monthly.
- Program development: Coordinate with other marketing team members and departments around planning, messaging, artwork and copywriting to develop high-engagement and high-conversion campaigns.
- Operations: Assist with email and SMS operations including creating, coding, testing, reporting, and more.
- Collaboration: Liaise with multiple team members, including marketing, product, regulatory, underwriting, legal and sales. Identify issues, develop solutions and execute design projects that balance input from all sides.
- Management: Manage multiple projects, track status and coordinate deliverable dates to ensure that all projects are completed on time.
- Evolution: Assist the team in identifying CRM opportunities in testing, processes, optimizations, tools, and technologies
What You'll Bring
- 2+ years experience executing outbound communications, including email for an online, ecommerce, tech or startup company.
- Interest in and knowledge of email and SMS as marketing mediums. You care about the messaging and how to utilize these channels best to educate and convert users.
- Knowledge and proficiency in HTML/CSS.
- Data-driven. You leverage data and metrics to make decisions and to identify opportunities.
- Experience with creative tools such as Photoshop, Illustrator, etc. a plus
- Detail-oriented, strong follow-through, productivity-focused, extremely organized.
- Self-starter. Comfort with autonomy and oriented towards results.
- A strong interest in the Sidecar Health mission: making health insurance affordable and great care accessible to everyone in the US.
What You'll Get
- Competitive salary, bonus opportunity, and equity package
- Comprehensive Medical, Dental, and Vision benefits
- A 401k retirement plan
- Paid vacation and company holidays
- Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.
Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.