Community Manager

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About the job

A community manager acts as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build brand presence and trust, both online and in person. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person' with great customer service skills and the ability to moderate online and offline conversations with our community.

 

Responsibilities:

 

  • Setting and implementing social media and communication campaigns to align with marketing strategies
  • Providing engaging text, image, and video content for social media accounts
  • Responding to comments and customer queries in a timely manner
  • Organize and participate in events to build community and boost brand awareness
  • Organize and maintain community outreach and community service opportunities from volunteering to collecting donations for specific events and charities

 

Qualifications:

 

  • Bachelor's degree or equivalent
  • 3+ years in marketing, advertising, or related role
  • Strong written and verbal communication skills
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