The Girlboss mission is to redefine success for millennial women by providing the tools and resources they need to own their futures. We aim to create a new reality where women can make progress personally, professionally, and in service of others. Powering growth through community, we're building a Noah's Ark of the most interesting and ambitious women in the world—powered by digital content, technology, a podcast network, and experiential activations.

The Community Manager at Girlboss will be a creative, collaborative, and fast-moving thinker who constantly finds new ways to evolve and scale Girlboss’ most strategic asset - our community.

In this role you’ll be responsible for taking an engaged community and grow, productize, and monetize the Girlboss Collective as we evolve it into a cornerstone of the Girlboss brand.

What you’ll do

• Own the health of the Girlboss Collective and pilot growth and engagement roadmaps
• Welcome/onboard new members, introduce new members to the community
• Post multiple times daily in the community, providing smart, actionable insights that add value to the community
• Moderate content, stoke engagement and set the standard for community interaction
• Schedule AMAs and manage day-to-day of programming
• Manage customer experience across the Girlboss Collective, responding to inquiries, issues, and managing member care.
• Work with the product team to provide constant and rapid feedback
• Administer our commerce back-end: subscription and billing management, refunds, and other issues as they arise
• Ideate, create, and manage VIP “white glove” onboarding for our most influential VIP members
• Create smart and compelling copywriting to continually engage the community and infuse the voice of Girlboss into all that we do
• Write and update FAQs regularly
• Write weekly email newsletters to members, highlighting members of the community, interesting conversations, new product features, and keeping members up to date on all things Girlboss Collective
• In partnership with the Art Director and Social Strategist, establish and manage Girlboss Collective social accounts
• Collaborate on and strategize grassroots community marketing and events
• Manage the company swag - leading everything from the ideation of new swag, working with a budget, tracking inventory, and handling the logistics around storing and shipping swag.

What you’ll have

• 1-2 years experience; particularly in an editorial or marketing role
• User-centric approach to all community program and product development: you love our members and know we’re building this for them
• A great knack for nailing the Girlboss voice
• Strong collaboration and communication skills to work cross-functionally across all teams
• Ability to think on your feet and move quickly in a fast-faced environment
• Passion for the Girlboss brand and products and a strong understanding of our target demo
• Nice to have: experience working in subscription-based membership programs

To apply, please submit your cover letter and resume. Girlboss offers all full-time employees equity packages, health benefits paid at 100%, unlimited PTO, 401K, paid maternity leave, remote work on Fridays, and more.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer, non-binary, and other marginalized groups to apply. Girlboss is an equal opportunity employer.