Information Technology Support Intern (Summer)
FloQast is searching for an intern to help with several IT projects this summer! If you are looking for real-world experience in IT, this role is a great way to kick start your IT career. Our team supports users both remotely and on-site in our Los Angeles office, and our users make use of both macOS and Windows devices. This is a unique opportunity to join the growing IT team at a fast-paced and high-growth organization at an early stage.
This is a paid position with emphasis on providing professional development and career mentorship. As this internship requires on-site presence at our Los Angeles, CA office, candidates must be able to provide their own transportation.
*Visa sponsorship is NOT available at this time
Responsibilities Include:
- Inventory management & hardware maintenance (50%)
- Keep the inventory up to date as our IT hardware inventory is updated
- Process, label, and image equipment
- Solve and respond to user tickets (30%)
- Fix a variety of issues related to computer equipment and software
- Respond to tickets in a positive and helpful manner in person and remotely
- Write and update IT Documentation (20%)
- Update documentation for processes and systems that are out of date
- Write new documentation as needed
Desired Qualities and Skills:
- College coursework focused in the areas of Computer Science or Information Technology.
- Students that are in their Junior or Senior year are preferred.
- Basic understanding of macOS and PC hardware set-up/configuration.
- Excellent customer service skills.
- Careful attention to detail.
- Consistency. Consistency. Consistency.
- Familiarity with iPhone/iPad (Android knowledge helpful, but not required).
- Strong working knowledge of macOS and Microsoft based operating systems.
- Basic TCP/IP networking knowledge including DNS, DHCP, routing, etc.
- Ability to report to an on-site location in Los Angeles, CA for the duration of the internship.
- Ability to provide your own transportation.
About FloQast www.floqast.com
Recognized as a 2020 Technology Fast 500 by Deloitte, FloQast is the leader in accounting workflow automation created by accountants for accountants to work smarter, not harder. The cloud-based, AI-enhanced software is trusted by more than 1,000 accounting teams, including those at Lyft, Twilio, Instacart, Zoom and The Golden State Warriors—and proud to be rated #1 across all user review sites. By automating common accounting workflows and helping to streamline and make them more efficient, FloQast is the place where accounting teams want to work so they can focus on what matters most, even when that’s just going home on time. Whether automating reconciliations, documentation requests or other workflows such as the month-end close, financial reporting or payroll, FloQast enhances the way accounting teams already work to help them work smarter. Learn more at floqast.com.
- We are fanatics about the success of our customers. Check us out on G2 Crowd
- We are equally fanatic about creating and maintaining a fabulous culture of support and success for all employees. Check us out on Glassdoor
- We are moving quickly and there is a huge upside opportunity in terms of career growth
- FloQast offers competitive compensation, stock options, full benefits, and a positive and supportive work environment
-Named Inc's Best Workplaces in 2021
- Named among Best Places to Work by LA Business Journal in 2020, 2019, 2018 and 2017
- Ranked #10 on The SaaS 1000
FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.