Technology Manager - Retail Systems (LA) at sweetgreen

| Culver City
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Technology Manager - Retails Systems

We’re in the business of feeding people, and we’re out to change what that means.

Our guests don’t go to a sweetgreen, they go to their sweetgreen, and each space is a reflection of the community it’s a part of.  In the spirit of keeping it real, we seek to preserve and honor the natural structure of a building, and we actively seek distinctive spaces with interesting history.

Currently there are 120 sweetgreen locations that are infused with wide variety technology systems that help run the business optimally creating delighted customers.  We are seeking an experienced Information Technology Manager who can contribute to sweetgreen’s success by overseeing then ensuring that the technology systems are operating effectively and efficiently, through leading a team of highly effective technologists.  They will contribute also to the future design ideas where new technology can be deployed faster and more cost effective.

Your Impact

  • Managing technology staff by recruiting and training employees, communicating job expectations, and monitoring performance
  • Overseeing the team’s annual budget and ensuring cost effectiveness
  • Monitoring daily operations of technology systems
  • Introduce and maintain rigor in technology deployment, support resolution process
    • Root cause resolution and analysis reporting
  • Coordinate technology installations, upgrades, and maintenance
  • Selecting and purchasing new and replacement hardware and software when necessary
  • Generating performance reports for systems
  • Remaining up to date with advances in technology and industry best practices
  • Provide 24x7 support for systems in the restaurant
  • Manage : systems engineers, IT analysts, IT deployment managers
  • Manage multiple technology vendors (Invoices, SOW, Business Review)

Your Accomplishments

  • Relevant education in information technology: computer science, engineering, information systems, or relevant technology certificates
  • 3-5 years proven experience managing distributed computing systems and services
  • 3-5 year experience managing/administering systems:
    • POS, Payment, CMS, ERP, eCommerce, Production management, Assembly line systems, ServiceDesk, NOC, Device management
  • Proficient in computer hardware, cabling installation and support, wireless technology applications
  • Highly organized, detail oriented, methodical rigor in processes
  • Excellent analytical and problem-solving skills
  • Excellent understanding of:
    • Distributed Systems
    • IoT, Cloud
  • Proficient in usage/administration of the following technologies:
    • Zendesk, Splunk, Solarwinds
    • Atlassian, Confluence, Slack
    • G-Suite, Microsoft Office, Azure, OKTA, AD

Benefits

  • Three different medical plans to suit your and your family's needs
  • Dental and Vision insurance 
  • Flexible PTO plan
  • 401k; company match of 50% up to 3% of employee contribution
  • 5 months paid family leave; we believe in fully supporting new parents
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative family of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag

Engineering Culture

At sweetgreen we are focused on building a great experience for our customers and we look to constantly enhance that through empowerment of our teams to build innovative solutions. We believe that it’s a mix of individual skill and collaboration that leads to successful outcomes. There is no standard definition of what an Engineer is or does, and depending on where you’re coming from things might look a little different.

Come join the sweetlife!

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen restaurant, our 4,000+ team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means. Our people are our most valuable ingredient - the heart of our company, the face of our brand, and what truly makes the sweetgreen experience special and unique.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • GrailsLanguages
    • GraphQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks

Location

Our office is positioned in the centerpiece for LA's newest creative generation, PLATFORM and directly across the street from the Metro Station.

What are sweetgreen Perks + Benefits

sweetgreen Benefits Overview

sweetgreen is committed to offering a benefit package with flexibility and options to help you live your sweetlife. Our suite of benefits includes the core options of medical, dental, and vision as well as other voluntary benefit options to help you create the benefit package that best meets the needs of you and your family.

We believe that our employees are the most important ingredients in our restaurants and aim to support you throughout your journey at sweetgreen. FAMILY FUND

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 5 months of parental leave for the primary caretaker. We believe in fully supporting new parents.
Flexible Work Schedule
sweetgreen provides employees with a flexible work schedule that includes flexible start and end times. Do what you love on *and* off the clock.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees Give back with 5 paid volunteering hours per year.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Sweetgreen has partnered with Classpass to offer a different kind of gym membership. All benefits-eligible employees receive a subsidy per month to use towards your membership.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
sweetgreen hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

FAMILY FUND

The family fund provides emergency financial aid to employees experiencing financial hardship caused by catastrophic events outside of your control, like a natural disaster or life altering personal crisis.

Every person in the sweetgreen family can elect to donate part of their paycheck to the family fund pool of money. This is the money that will be distributed to individuals who apply for funds that will help them cope with an unfortunate situation.

With your continued support, we can truly make an impact in the lives of our sweetgreen family members who are experiencing hardship.

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