InStride
InStride is a tech-enabled services company that delivers workforce education solutions.

Sr. Site Reliability Engineer

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As the premier global provider of Strategic Enterprise Education™ (SEE), InStride enables employers to provide career-boosting degrees and credentials to their employees, through leading global academic institutions across the U.S., Mexico, Europe and Australia. InStride helps organizations achieve transformative business and social impact by unlocking the power of education, through advanced technology-enabled experiences for learners and corporate partners alike.

Role Overview

In this role, you will report to the Sr. Manager, Site Reliability Engineering & DevOps. SRE part of the team responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, security on the cloud-hosted environment (preferably in a SaaS environment serving large companies) and a passion for our mission.

Responsibilities

  • Deploying, automating, maintaining, and manage AWS cloud-based production system to ensure the availability, performance, scalability, and security of productions systems.
  • Troubleshooting: systems and problem-solving across platform and application domains.
  • Provide architecture refinements, process improvements. Evaluate new technology options and vendor products.
  • Ensuring critical system security through the use of best in class cloud security solutions.

Manage tools, systems and products including:

  • Route53
  • Build tools (Make, Maven, etc.)
  • Software Dependency Management
  • Branching
  • Artifact Management
  • Systems Architecture
  • Infrastructure Architecture
  • Previous experience with Puppet, Chef, Ansible, Salt
  • Jenkins, GitHub Gitlab/Gitlab pipeline
  • NPM (previous experience with Bundler, Pip, Go dep etc. a plus)

Ideal Profile

  • 3+ years’ experience supporting large scale, global, high traffic and highly available consumer facing web applications and mobile apps
  • 5+ years of systems engineering
  • AWS: 2+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS, Lambda) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security.
  • Comfortable leading multidisciplinary engineering teams
  • Experience supporting SaaS solutions for large enterprise customers
  • Enjoys leading, developing, and mentoring engineers towards reaching their potential while delivering high quality on time deliverables
  • Experience integrating CI/CD (i.e. Jenkins, Gitlab CI), cloud services (AWS, Google Cloud), configuration management (Chef, Puppet), containerization (Docker, Kubernetes), and monitoring (New Relic, AppDynamics) tools
  • High affinity for automation
  • Strong process orientation and attention to detail
  • Detail-oriented with the ability to rapidly learn new concepts and technologies — strong problem-solving skills, including providing simple solutions to complex situations
  • Must be an active team player with the ability to communicate and collaborate effectively in a geographically disperse working DevOps driven environment.
  • Professional commitment to high quality and a passion for learning new skills
  • Excited by the challenge of building a world-class business that delivers not only high revenue growth and compelling ROI, but also has a meaningful impact on society.
  • Exposure to higher education institutions through direct experience and/or passion for the education space
  • High EQ, comfort with ambiguity and a “no job too small” startup mentality
  • Bachelor’s degree in Computer Science related field and/or work experience

InStride is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

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What are InStride Perks + Benefits

InStride Benefits Overview

We want InStriders to thrive and feel supported. Below are a few perks and benefits we are proud to offer our team. We are most proud of our Step Forward program, in which InStriders can enroll in any of the 2,300+ course and program offerings available through our academic network., and InStride pays 100% of their tuition upfront.

Culture
Volunteer in local community
Since InStriders are spread out across the U.S., InStriders volunteer with non-profit organizations in communities nationwide.
Partners with nonprofits
InStride partners with OneTen Coalition as an endorsed talent developer to provide education opportunities and career advancement for Black talent.
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Once a year, InStriders gather in person to learn about the company and each other through work and informal sessions.
Employee awards
Flexible work schedule
Remote work program
Currently, all InStride employees work remotely.
Diversity
Highly diverse management team
Our leadership team represents a wide variety of backgrounds, and our hiring practices encourage bringing in many unique and different perspectives to our work and our organization.
Mandated unconscious bias training
InStriders have access to Arizona State University's "To Be Welcoming" curriculum, which is intended to help individuals participate in open and honest conversations with those in our community.
Diversity manifesto
Hiring practices that promote diversity
We start by using Text.io to write job descriptions and job postings that attract as wide an array of candidates as possible. We look for ways candidates whose values match our own.
Health Insurance + Wellness
Flexible Spending Account (FSA)
InStride offers flexible spending accounts for healthcare and dependent care costs.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
InStride has a number of programs to support wellness, from mental health services to a work-from-home stipend to set up an ergonomic home office.
Mental health benefits
Through InStride's health insurance benefits, InStriders have access to Brightline, Cleo, Headspace and Spring Health for emotional and psychological support.
Wellness days
InStride schedules regular Wellness Days, when the entire company shuts down, to promote a better work-life balance.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
In addition to a dependent care FSA option, InStride offers caregiver subsidies through Helpr to help InStriders who serve as caregivers for loved ones.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Family expansion benefits available through our health insurance benefit plans.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
In addition to unlimited PTO, InStride has Wellness Days throughout the year when the office closes. This ensures that InStriders can enjoy time off without worrying about falling behind.
Paid holidays
Paid sick days
Company-wide vacation
InStride closes our offices between Christmas and New Year's Day to allow our team members time to spend with their families.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
InStride provides all the necessary equipment to successfully work from home.
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
InStride covers 100% tuition upfront when you enroll in any of the 2300+ online courses offered by the institutions in our academic network. Learn new skills, earn a credential, or even a degree!
Lunch and learns
InStriders periodically host events to share information with their colleagues.
Promote from within
Continuing education stipend
InStride covers 100% tuition upfront when you enroll in any of the 2300+ online courses offered by the institutions in our academic network. Learn new skills, earn a credential, or even a degree!
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

As part of our mission to enable lifelong learning, we provide full tuition coverage upfront for InStriders to earn a degree or credential from a university online within our network.

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