Software Engineering Manager - CRP (Los Angeles)

| Greater LA Area
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Software Engineering Manager - Customer Relationship Platform

Who We Are

A sweetgreen Software Engineering Manager (SEM) is the people manager for a team of software engineers and is ultimately responsible for building products and experiences that support business requirements. They establish individual goals for sweetgreen team members that accelerate growth. They define and evaluate specific vendor objectives, when vendors are used. They establish team goals that enable the team to improve and deliver on the products and experiences the team is responsible for. 


An SEM must have a deep technical understanding of the products they own and the ability to work with product teams and other stakeholders to map requirements to a sustainable solution. They will work with their team to establish the SDLC, develop architectural solutions, and drive operational excellence.


Top Goal -  Within one year, you will have built (hired, trained, and mentored) the team that has gone on to implement a complete in-house system for sweetgreen’s loyalty program removing a critical vendor dependency. This needs to be implemented in a sequence of logical steps addressing these major challenges as part of the process: scalability, compatibility, and incrementality.

Your Impact

  • Grow the Team: Within 30 days, you will have hired 2 senior engineers. By day 90, you will have grown the team to include 1 lead engineer, 2 senior engineers and 3 three engineers.
  • Raise The Bar: At sweetgreen we dedicate a portion of our attention to matters that may not be immediately customer facing and instead allow for us to work smarter, or faster, or simply reduce friction in the developer experience. You’ll establish the process for your team’s work on this front, report on which improvements are prioritized and performed, and ensure that at least 20% of the team’s time is allocated to it.
  • Put Down Roots: Each engineering team at sweetgreen has autonomy over the process they use to get work done. Within 30 days you’ll have established and documented the software development lifecycle process your team uses. How does your team accept feature requests and bug reports? How does it forecast project timelines? What is the definition of done include?
  • Monitoring System Health: By day 90, you will have a process in place that allows your team to support and monitor the services under your watch, in a way that predictably affects velocity.

Your Accomplishments 

  • 3+ years’ experience in managing people on a software engineering team.
  • 5+ years’ leading and developing large-scale technology initiatives.
  • 13+ years of general software development experience. 
  • Ability to coach, mentor, and guide people in their careers.
  • Expertise in creating, designing, and critiquing complex software systems.
  • History of adapting and refactoring legacy software systems.
  • Advanced understanding of the SDLC and Agile methodologies.
  • Knowledge of multiple programming languages and their applicability to a given problem space.
  • Thorough grasp of best practices across many technical disciplines (client, server, automation, deployment, QA, and project management).
  • Expert-level knowledge in modern web development practices, especially those relating to service design.
  • A strong desire to experiment with bleeding edge technology and understand related market trends.
  • Strong problem solving, communication, and negotiating skills.
  • Strong time management.

Benefits

  • Three different medical plans to suit your and your family's needs
  • Dental and Vision insurance 
  • Flexible PTO plan
  • 401k; company match of 50% up to 3% of employee contribution
  • 5 months paid family leave; we believe in fully supporting new parents
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative family of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag
Engineering Culture

At sweetgreen we are focused on building a great experience for our customers and we look to constantly enhance that through empowerment of our teams to build innovative solutions. We believe that it’s a mix of individual skill and collaboration that leads to successful outcomes. There is no standard definition of what an Engineer is or does, and depending on where you’re coming from things might look a little different.

Come join the sweetlife!

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen restaurant, our 4,000+ team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means. Our people are our most valuable ingredient - the heart of our company, the face of our brand, and what truly makes the sweetgreen experience special and unique.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • GrailsLanguages
    • GraphQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks

Location

Our office is positioned in the centerpiece for LA's newest creative generation, PLATFORM and directly across the street from the Metro Station.

What are sweetgreen Perks + Benefits

sweetgreen Benefits Overview

sweetgreen is committed to offering a benefit package with flexibility and options to help you live your sweetlife. Our suite of benefits includes the core options of medical, dental, and vision as well as other voluntary benefit options to help you create the benefit package that best meets the needs of you and your family.

We believe that our employees are the most important ingredients in our restaurants and aim to support you throughout your journey at sweetgreen. FAMILY FUND

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 5 months of parental leave for the primary caretaker. We believe in fully supporting new parents.
Flexible Work Schedule
sweetgreen provides employees with a flexible work schedule that includes flexible start and end times. Do what you love on *and* off the clock.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees Give back with 5 paid volunteering hours per year.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Sweetgreen has partnered with Classpass to offer a different kind of gym membership. All benefits-eligible employees receive a subsidy per month to use towards your membership.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
sweetgreen hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

FAMILY FUND

The family fund provides emergency financial aid to employees experiencing financial hardship caused by catastrophic events outside of your control, like a natural disaster or life altering personal crisis.

Every person in the sweetgreen family can elect to donate part of their paycheck to the family fund pool of money. This is the money that will be distributed to individuals who apply for funds that will help them cope with an unfortunate situation.

With your continued support, we can truly make an impact in the lives of our sweetgreen family members who are experiencing hardship.

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